Release Notes

Alchemer Survey & Alchemer Workflow Improvements [Update] – SMS phone numbers are now automatically verified to be SMS-eligible just before SMS messages are sent. SMS messages are not sent to phone numbers that do not pass the verification ste...

Alchemer Release Notes: April 18, 2023

Alchemer Workflow Improvements [Update] – In Alchemer Workflow, for workflows that start with a Share Link, a new run will only begin when the respondent clicks on the link while the workflow is in an Active state. [Update] – When adding a s...

Alchemer Release Notes: March 21, 2023

Alchemer Survey Improvements [Update] – When configuring a Slack action, if you leave "Bot Name" empty, a default Bot Name of "Alchemer" will now be used used in the sent message and shown in the survey builder and action log. Alchemer Workflo...

Alchemer Release Notes: February 23, 2023

Alchemer Survey Improvements [Update] – NPS chart elements updated to be visually consistent across the Alchemer platform. Alchemer Workflow Improvements [Update] – In an individual run log, survey steps will now show an "In Progress" sta...

Alchemer Release Notes: February 06, 2023

Improvements [Update ] – Branding on the Products page title has been updated to display Alchemer Survey Fixes [Fix] - Fixed an issue on the user management page that prevented the actions menu from ...

Alchemer Release Notes: December 15, 2022

Improvements [Update ] – Further visual enhancements have been made to reports to modernize the look and feel of reports including A stroke centered (white border around chart sections) has been added to pie, donut,...

Alchemer Release Notes: October 27, 2022

Improvements [Update ] – To ensure compliance with SMS Campaign regulations and increase deliverability and reliability of SMS sends, we have updated our SMS Campaign product. 1. You will now be asked to read and ackno wledge the fol...

Alchemer SAML Certificate Expires September 18, 2023

Please be advised that the current Alchemer SAML certificate expires on September 18th, 2023. The new certificate is now effective and has been added to the published SAML metadata. Note that the certificate rollover only affects your single sign-o...

Alchemer Release Notes: September 29, 2022

New Features You can now integrate Alchemer with Microsoft Teams! This integration is available to customers on an Enterprise Platform. The Microsoft Teams integration allows you to send data from your Alchemer surveys to Microsoft Teams chann...

Alchemer Release Notes: September 8, 2022

Improvements [Update] – Added more options for scheduling recurring shared Standard Reports. You can now schedule Standard Reports to send daily, weekly, monthly, or annually with greater customization in duration periods, send day, and mo...

Alchemer US Maintenance Window: August 2022

Maintenance Notification Alchemer will be performing scheduled maintenance on our databases, with minimal planned downtime. Please refer to the schedule below: On Tuesday August 16, 2022 from 9:00 PM MDT to 9:15 PM MDT , some services, inc...

Alchemer Europe Maintenance Window: August 2022

Maintenance Notification Alchemer will be performing scheduled maintenance on our databases, with minimal planned downtime. Please refer to the schedule below: On Monday August 8, 2022 from 9:00 PM MDT to 9:15 PM MDT (3:00 AM GMT to 3:15 AM...

Alchemer Release Notes: July 11, 2022

Fixes [Fix] – Fixed an issue so that the Date Submitted that is displayed in Individual Responses is updated when a respondent clicks on a Next or Submit button in a survey. The Date Submitted will not update when the response is otherwise...

Alchemer Release Notes: June 6, 2022

Below is this week's log of improvements and fixes: Fixes [Fix] – F ixed an issue with PDF downloads of Standard Reports, ensuring that charts display as expected. [Fix ] – Fixed an issue with shared Standard Reports, so that i...

Alchemer Release Notes: May 26, 2022

Below is this week's log of improvements and fixes: Improvements [Update ] – Added more enhancements to the Account Summary page for Account Administrators to bring all-new usage metrics, collected across your entire account, together ...

Alchemer Release Notes: May 5, 2022

Below is this week's log of fixes and improvements: Improvements [Update ] – Added enhancements to the Account Summary page for Account Administrators to bring all-new usage metrics, collected across your entire account, together in on...

Alchemer Release Notes: March 29, 2022

Below is this week's log of fixes and improvements: Improvements [Update ] – Updated branding on the Account Summary page to reflect Alchemer. [Performance ] – Added functionality so that an account administrator can easily...

Alchemer Release Notes: March 17th, 2022

Alchemer recently enhanced our security features by adding proactive anti-phishing to detect suspicious account activity and compromised surveys. 

Alchemer Release Notes: March 3rd, 2022

Below is this week's log of fixes and improvements: Improvements [Upgrade ] – Enhanced functionality of email action authorization so that a customer is unable to close the email authorization form until an email has been added to the pop-o...

Alchemer Release Notes: January 25, 2022

Below is this week's log of fixes and improvements: Improvements [Update ] – Implemented changes so that SSL certificates go through a validation step. We now display an error message to users if the domain SSL certificate setup is in...

Alchemer Release Notes: December 16, 2021

Below is this week's log of fixes and improvements: Improvements [Update ] – Removed legacy branding from share link previews to reflect Alchemer. [Update ] – The Alchemer platform now displays the API Hostname via Security > ...

Alchemer Release Notes: November 30, 2021

Below is this week's log of fixes and improvements: Improvements [Performance ] – Adding a Contact list from the Audience section of the platform to an email campaign via the API functions as expected. [Performance ] – Text wi...

Alchemer Release Notes: October 7, 2021

Below is this week's log of fixes and improvements: Improvements [Upgrade ] – Added the ability to copy existing quotas from previously constructed projects. This is completed when copying a survey. Overall Quotas, Segmented-Logic Quotas,...

Alchemer Release Notes: August 18, 2021

Release note regarding most recent updates within the Alchemer platform.

Alchemer Release Notes: July 1, 2021

Below is this week's log of fixes and improvements: Improvements [Upgrade ] – SMS campaigns automatically include default compliance messaging for recipients in order to be compliant with the US Telephone Consumer Protection Act. If yo...

Alchemer Release Notes: June 28th, 2021

Below is this week's log of fixes and improvements: Improvements [Performance ] – Account Admins will be shown a validation message prior to deleting a Salesforce integration. [Performance ] – Survey Page Titles added to the questio...

Alchemer Release Notes: June 24, 2021

Below is this week's log of fixes and improvements: Improvements [Upgrade ] – In app help notification for Alchemer customers using SMS campaigns was added, so that customers know what compliance information is needed for US SMS regulations...

Alchemer Release Notes: May 26th, 2021

Below is this week's log of fixes and improvements: Improvements [ Performance ] – Removed the 6-hour wait between SMS send operations. Users can now update and send an SMS campaign if all contacts from the previous send are at least q...

Alchemer Release Notes: May 20th, 2021

Below is this week's log of fixes and improvements: Improvements [ Performance ] – Added ability to refire google spreadsheet actions. [ Performance ] – Google Sheets Integrations and Actions now display details like other actions do...

Alchemer Release Notes: February 3rd, 2021

Below is this week's log of fixes and improvements: Improvements [ P erformance ] – Replaced "Never Mind" to "Cancel" on Text & Translations under the Tools tab of the survey builder. Fixes [ P erformance ] – Fix a bug with fil...

Alchemer Release Notes: January 21st, 2021

Below is this week's log of fixes and improvements: Improvements [Performance] – Added logging for exceptions that occur during the question library sync process. Fixes [Upgrade] – Updated offline mode so it is functional in mod...

Alchemer Release Notes: January 7th, 2021

Below is this week's log of fixes and improvements: Improvements [ Performance ] – Updated SMS statuses to be consistent between export and delivery statistics. [ Performance ] – Grid questions/Custom tables aren't displayed when view...

Alchemer Release Notes: December 10th, 2020

Below is this week's log of fixes and improvements: Improvements [Upgrade] – Allow accounts to restrict folder visibility to certain teams, introduce a new notifications system, and notify users of folder changes through the new notification...

Alchemer Release Notes: December 8th, 2020

Below is this week's log of fixes and improvements: Improvements [Upgrade] – Improved logging around SMS and Email campaign exceptions. [Performance] – Fix implemented where shared reports were not using the date filter for open text ques...

Alchemer Release Notes: November 11th, 2020

Below is this week's fixes and improvements: Improvements [ Performance ] – Updated dashboard so that it loads data dependent on the VDB to allow users to use the page more swiftly. [Performance] – Added new keys specifically for alchem...

Information on application releases for all Alchemer Products.

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