Articles
Alchemer Release Notes: March 2024
Release notes for Alchemer's March Release for all three products.
Alchemer Release Notes: February 20th, 2024
Releases notes for Alchemer February Releases.
Alchemer Release Notes: January 16, 2024
Release notes for the January 16th Alchemer Survey and Workflow product release.
Alchemer Release Notes: December 19, 2023
Release notes for the December 19th, 2023 Alchemer Survey and Workflow product release.
Alchemer Release Notes: November 29, 2023
Release notes for the November 29th, 2023 Alchemer Survey and Workflow product release.
Alchemer Release Notes: October 30, 2023
Release notes for the October 30th Alchemer Survey and Workflow product release.
Alchemer Release Notes: September 28, 2023
Release notes for the September 28th Alchemer Survey and Workflow product release.
Alchemer Release Notes: August 22, 2023
Release notes for the August 22nd Alchemer Survey and Workflow releases.
Alchemer Release Notes: July 18, 2023
Release notes for the 7/18 Alchemer Survey, Workflow, and Mobile release.
Alchemer Release Notes: June 22, 2023
Release notes for the 6/22 Alchemer Survey, Workflow, and Mobile release.
Alchemer Release Notes: May 25, 2023
Release notes for the 5/25 Alchemer Survey, Mobile, and Workflow release.
Alchemer Release Notes: May 18, 2023
Alchemer Survey & Alchemer Workflow Improvements [Update] – SMS phone numbers are now automatically verified to be SMS-eligible just before SMS messages are sent. SMS messages are not sent to phone numbers that do not pass ...
Alchemer Release Notes: April 18, 2023
Alchemer Workflow Improvements [Update] – In Alchemer Workflow, for workflows that start with a Share Link, a new run will only begin when the respondent clicks on the link while the workflow is in an Active state. [Update] – Whe...
Alchemer Release Notes: March 21, 2023
Alchemer Survey Improvements [Update] – When configuring a Slack action, if you leave "Bot Name" empty, a default Bot Name of "Alchemer" will now be used used in the sent message and shown in the survey builder an...
Alchemer Release Notes: February 23, 2023
Alchemer Survey Improvements [Update] – NPS chart elements updated to be visually consistent across the Alchemer platform. Alchemer Workflow Improvements [Update] – In an individual run log, survey steps will now show an ...
Alchemer Release Notes: February 06, 2023
Improvements [Update ] – Branding on the Products page title has been updated to display Alchemer Survey Fixes [Fix] - Fixed an issue on the user management page that prevented the ac...
Alchemer Release Notes: December 15, 2022
Improvements [Update ] – Further visual enhancements have been made to reports to modernize the look and feel of reports including A stroke centered (white border around chart sections) has been added to pie, ...
Alchemer Release Notes: October 27, 2022
Improvements [Update ] – To ensure compliance with SMS Campaign regulations and increase deliverability and reliability of SMS sends, we have updated our SMS Campaign product. 1. You will now be asked to read and ackno...
Alchemer SAML Certificate Expires September 18, 2023
Please be advised that the current Alchemer SAML certificate expires on September 18th, 2023. The new certificate is now effective and has been added to the published SAML metadata. Note that the certificate rollover only affects your single sign-o...
Alchemer Release Notes: September 29, 2022
New Features You can now integrate Alchemer with Microsoft Teams! This integration is available to customers on an Enterprise Platform. The Microsoft Teams integration allows you to send data from your Alchemer surveys to Microsoft Teams chann...
Alchemer Release Notes: September 8, 2022
Improvements [Update] – Added more options for scheduling recurring shared Standard Reports. You can now schedule Standard Reports to send daily, weekly, monthly, or annually with greater customization in duration periods, send day, ...
Alchemer US Maintenance Window: August 2022
Maintenance Notification Alchemer will be performing scheduled maintenance on our databases, with minimal planned downtime. Please refer to the schedule below: On Tuesday August 16, 2022 from 9:00 PM MDT to 9:15 PM MDT , some services...
Alchemer Europe Maintenance Window: August 2022
Maintenance Notification Alchemer will be performing scheduled maintenance on our databases, with minimal planned downtime. Please refer to the schedule below: On Monday August 8, 2022 from 9:00 PM MDT to 9:15 PM MDT (3:00 AM GMT to 3:15 AM...
Alchemer Release Notes: July 11, 2022
Fixes [Fix] – Fixed an issue so that the Date Submitted that is displayed in Individual Responses is updated when a respondent clicks on a Next or Submit button in a survey. The Date Submitted will not update when the response is oth...
Alchemer Release Notes: June 6, 2022
Below is this week's log of improvements and fixes: Fixes [Fix] – F ixed an issue with PDF downloads of Standard Reports, ensuring that charts display as expected. [Fix ] – Fixed an issue with shared Standa...
Alchemer Release Notes: May 26, 2022
Below is this week's log of improvements and fixes: Improvements [Update ] – Added more enhancements to the Account Summary page for Account Administrators to bring all-new usage metrics, collected across your entir...
Alchemer Release Notes: May 5, 2022
Below is this week's log of fixes and improvements: Improvements [Update ] – Added enhancements to the Account Summary page for Account Administrators to bring all-new usage metrics, collected across your entire acc...
Alchemer Release Notes: March 29, 2022
Below is this week's log of fixes and improvements: Improvements [Update ] – Updated branding on the Account Summary page to reflect Alchemer. [Performance ] – Added functionality so that an a...
Alchemer Release Notes: March 17th, 2022
Alchemer recently enhanced our security features by adding proactive anti-phishing to detect suspicious account activity and compromised surveys.
Alchemer Release Notes: March 3rd, 2022
Below is this week's log of fixes and improvements: Improvements [Upgrade ] – Enhanced functionality of email action authorization so that a customer is unable to close the email authorization form until an email has been add...
Alchemer Release Notes: January 25, 2022
Below is this week's log of fixes and improvements: Improvements [Update ] – Implemented changes so that SSL certificates go through a validation step. We now display an error message to users if the domain SS...
Alchemer Release Notes: December 16, 2021
Below is this week's log of fixes and improvements: Improvements [Update ] – Removed legacy branding from share link previews to reflect Alchemer. [Update ] – The Alchemer platform now displays the API ...
Alchemer Release Notes: November 30, 2021
Below is this week's log of fixes and improvements: Improvements [Performance ] – Adding a Contact list from the Audience section of the platform to an email campaign via the API functions as expected. [Performance ...
Alchemer Release Notes: October 7, 2021
Below is this week's log of fixes and improvements: Improvements [Upgrade ] – Added the ability to copy existing quotas from previously constructed projects. This is completed when copying a survey. Overall Quotas, Segmente...
Alchemer Release Notes: August 18, 2021
Release note regarding most recent updates within the Alchemer platform.
Alchemer Release Notes: July 1, 2021
Below is this week's log of fixes and improvements: Improvements [Upgrade ] – SMS campaigns automatically include default compliance messaging for recipients in order to be compliant with the US Telephone Consumer Protection ...
Alchemer Release Notes: June 28th, 2021
Below is this week's log of fixes and improvements: Improvements [Performance ] – Account Admins will be shown a validation message prior to deleting a Salesforce integration. [Performance ] – Sur...
Alchemer Release Notes: June 24, 2021
Below is this week's log of fixes and improvements: Improvements [Upgrade ] – In app help notification for Alchemer customers using SMS campaigns was added, so that customers know what compliance information is needed for US ...
Alchemer Release Notes: May 26th, 2021
Below is this week's log of fixes and improvements: Improvements [ Performance ] – Removed the 6-hour wait between SMS send operations. Users can now update and send an SMS campaign if all contacts from the pre...
Alchemer Release Notes: May 20th, 2021
Below is this week's log of fixes and improvements: Improvements [ Performance ] – Added ability to refire google spreadsheet actions. [ Performance ] – Google Sheets Integrations and Actions now displa...
Alchemer Release Notes: February 3rd, 2021
Below is this week's log of fixes and improvements: Improvements [ P erformance ] – Replaced "Never Mind" to "Cancel" on Text & Translations under the Tools tab of the survey builder. Fixes [ P ...
Alchemer Release Notes: January 21st, 2021
Below is this week's log of fixes and improvements: Improvements [Performance] – Added logging for exceptions that occur during the question library sync process. Fixes [Upgrade] – Updated offline mode so it...
Alchemer Release Notes: January 7th, 2021
Below is this week's log of fixes and improvements: Improvements [ Performance ] – Updated SMS statuses to be consistent between export and delivery statistics. [ Performance ] – Grid questions/Custom tables ...
Alchemer Release Notes: December 10th, 2020
Below is this week's log of fixes and improvements: Improvements [Upgrade] – Allow accounts to restrict folder visibility to certain teams, introduce a new notifications system, and notify users of folder changes through the n...
Alchemer Release Notes: December 8th, 2020
Below is this week's log of fixes and improvements: Improvements [Upgrade] – Improved logging around SMS and Email campaign exceptions. [Performance] – Fix implemented where shared reports were not using the date filter fo...
Alchemer Release Notes: November 11th, 2020
Below is this week's fixes and improvements: Improvements [ Performance ] – Updated dashboard so that it loads data dependent on the VDB to allow users to use the page more swiftly. [Performance] – Added new keys sp...