Alchemer Release Notes: March 3rd, 2022

Below is this week's log of fixes and improvements:

Improvements

[Upgrade– Enhanced functionality of email action authorization so that a customer is unable to close the email authorization form until an email has been added to the pop-out drawer. Additionally, a notification banner was added to explain the customer experience. This encourages a customer to complete the form so that the support team can review their survey and project builds. 

[UpgradeRelative reminders for SMS campaigns are now sent one time for the specified number of days provided by a customer after the initial SMS invitation, and at the same time of day provided in the initial SMS send. 

[UpgradeUpdated the timeout to check word clouds 1/4th as often and wait a total of 5 minutes before timing out if an issue is present. This improves the word cloud viewing experience.

[Upgrade– Enhanced functionality for uploaded contact files where unless specifically named within a .xls or .xlsx extension, uploaded contacts file will be treated as a plaintext CSV. Additionally, empty rows are now excluded from the import process so that an unnecessary field is unpopulated. 

[Upgrade–   Customer accounts will now see this banner when not all required fields are populated in the email authorization form Enhanced functionality with a warning banner stating, “Your action was not re-fired due to missing authorization” for accounts who have not added an email action to their account previously.

If you have any questions, please contact our Alchemer Support Team!


Basic Standard Market Research HR Professional Full Access Reporting
Free Individual Team & Enterprise
Feature Included In