New Articles

  1. Alchemer Release Notes: May 25, 2023

    Alchemer Survey Improvements [Update] – Alchemer Survey now supports audio sentiment and video sentiment question types for iOS devices.  [Update] – Alchemer Survey customers can now move surveys or projects in and out of the ...
  2. How to Combine Data from Workflow Steps Into One Report

    Using multiple small surveys, instead of a single long survey, allows users to engage with respondents in a conversation, but also splits response information across multiple data sets. At times, users need to piece these back together and incorpor...
  3. How to Schedule Reminders in Alchemer Workflow

    Sometimes Alchemer Workflow users require multiple respondents to participate in the workflow in a linear way (or a series of responses from the same respondent). This is common for approval workflows. When a workflow user sends a survey invitation...
  4. Alchemer Release Notes: April 18, 2023

    Alchemer Workflow Improvements [Update] – In Alchemer Workflow, for workflows that start with a Share Link, a new run will only begin when the respondent clicks on the link while the workflow is in an Active state. [Update] – Whe...
  5. Customizing Your Alchemer Profile Picture

    Here is the process for customizing your profile picture that displays in the Alchemer dashboard.  To customize your Alchemer profile picture you must have a Gravatar account. Your email address for both the Alchemer and Gravatar accounts m...
  6. Alchemer Release Notes: March 21, 2023

    Alchemer Survey  Improvements [Update] – When configuring a Slack action, if you leave "Bot Name" empty, a default Bot Name of "Alchemer" will now be used used in the sent message and shown in the survey builder an...
  7. Alchemer Release Notes: May 18, 2023

    Alchemer Survey & Alchemer Workflow Improvements  [Update] – SMS phone numbers are now automatically verified to be SMS-eligible just before SMS messages are sent.  SMS messages are not sent to phone numbers that do not pass ...
  8. Alchemer Release Notes: February 23, 2023

    Alchemer Survey Improvements  [Update] – NPS chart elements updated to be visually consistent across the Alchemer platform. Alchemer Workflow Improvements [Update] – In an individual run log, survey steps will now show an ...
  9. Alchemer Release Notes: February 06, 2023

    Improvements [Update ] –  Branding on the Products page title has been updated to display Alchemer Survey Fixes [Fix]  - Fixed an issue on the user management page that prevented the ac...
  10. Alchemer Release Notes: December 15, 2022

    Improvements [Update ] – Further visual enhancements have been made to reports to modernize the look and feel of reports including A stroke centered (white border around chart sections) has been added to pie, ...