New Articles

  1. Alchemer Release Notes: January 25, 2022

    Below is this week's log of fixes and improvements: Improvements [Update ]   – Implemented changes so that  SSL certificates go through a validation step.  We now display an error message to users if the domain...
  2. Alchemer Release Notes: December 16, 2021

    Below is this week's log of fixes and improvements: Improvements [Update ]   – Removed legacy branding from share link previews to reflect Alchemer. [Update ]   – The Alchemer platform now displays the A...
  3. Alchemer Release Notes: November 30, 2021

    Below is this week's log of fixes and improvements: Improvements [Performance ]   – Adding a Contact list from the Audience section of the platform to an email campaign via the API functions as expected. [Performanc...
  4. Email Authorization and Survey Security Compliance

    All new Alchemer accounts created after January 25th, 2022 must be provisioned Email Action and Email Campaign authorization from the Alchemer Support team before scheduling and utilizing the email action or campaign features in the Alchemer pl...
  5. Alchemer Release Notes: October 7, 2021

    Below is this week's log of fixes and improvements: Improvements [Upgrade ]  – Added the ability to copy existing quotas from previously constructed projects. This is completed when copying a survey. Overall Quotas, Segme...
  6. Copy Quotas from an Existing Survey

    Quotas are limits that users can set for the number of responses a survey or question collects from respondents. These can be set up on the overall survey , on a given question or segment , as well as on a survey link . For more information on ...
  7. Alchemer Release Notes: August 18, 2021

    Release note regarding most recent updates within the Alchemer platform.
  8. Alchemer Release Notes: July 1, 2021

    Below is this week's log of fixes and improvements: Improvements [Upgrade ]  – SMS campaigns automatically include default compliance messaging for recipients in order to be compliant with the US Telephone Consumer Protecti...
  9. Alchemer Release Notes: June 28th, 2021

    Below is this week's log of fixes and improvements: Improvements [Performance ]  –  Account Admins will be shown a validation message prior to deleting a Salesforce integration.  [Performance ]  – ...
  10. Alchemer Release Notes: June 24, 2021

    Below is this week's log of fixes and improvements: Improvements [Upgrade ]  – In app help notification for Alchemer customers using SMS campaigns was added, so that customers know what compliance information is needed for ...