New Articles

  1. Alchemer Release Notes: October 27, 2022

    Improvements [Update ]  – To ensure compliance with SMS Campaign regulations and increase deliverability and reliability of SMS sends, we have updated our SMS Campaign product.  1. You will now be asked to read and ackno...
  2. Alchemer SAML Certificate Expires Oct 16, 2022

    Please be advised that the current Alchemer SAML certificate expires on October 16, 2022. The effective date for the new certificate is October 10, 2022, and the certificate was added to the published SAML metadata on October 10, 2022.  To avo...
  3. API Reference

    Using the Alchemer API, you can build surveys, manage audiences, share surveys, get responses, and more! Visit our Developer Resource for a library of how-to resources for utilizing the Alchemer API. Quick Start We recommend starting with these...
  4. SMS Compliance

    SMS campaigns may be subject to various legal compliance requirements depending on the nature of your SMS campaign, the location from where you are sending your text messages, and the location of your recipients. You should consult with your legal c...
  5. Alchemer Release Notes: September 29, 2022

    New Features You can now integrate Alchemer with Microsoft Teams! This integration is available to customers on an Enterprise Platform. The Microsoft Teams integration allows you to send data from your Alchemer surveys to Microsoft Teams chann...
  6. Alchemer Release Notes: September 8, 2022

    Improvements [Update] – Added more options for scheduling recurring shared Standard Reports. You can now schedule Standard Reports to send daily, weekly, monthly, or annually with greater customization in duration periods, send day, ...
  7. Alchemer US Maintenance Window: August 2022

    Maintenance Notification Alchemer will be performing scheduled maintenance on our databases, with minimal planned downtime. Please refer to the schedule below: On Tuesday  August 16, 2022 from 9:00 PM MDT to 9:15 PM MDT , some services...
  8. Alchemer Europe Maintenance Window: August 2022

    Maintenance Notification Alchemer will be performing scheduled maintenance on our databases, with minimal planned downtime. Please refer to the schedule below: On Monday August 8, 2022 from 9:00 PM MDT to 9:15 PM MDT (3:00 AM GMT to 3:15 AM...
  9. Alchemer Release Notes: July 11, 2022

    Fixes [Fix] – Fixed an issue so that the Date Submitted that is displayed in Individual Responses is updated when a respondent clicks on a Next or Submit button in a survey. The Date Submitted will not update when the response is oth...
  10. Alchemer Release Notes: June 6, 2022

    Below is this week's log of improvements and fixes: Fixes [Fix] – F ixed an issue with PDF downloads of Standard Reports, ensuring that charts display as expected. [Fix ]   – Fixed an issue with shared Standa...