New Articles

  1. Alchemer Europe Maintenance Window: August 2022

    Maintenance Notification Alchemer will be performing scheduled maintenance on our databases, with minimal planned downtime. Please refer to the schedule below: On Monday August 8, 2022 from 9:00 PM MDT to 9:15 PM MDT (3:00 AM GMT to 3:15 AM...
  2. Alchemer Release Notes: July 11, 2022

    Fixes [Fix] – Fixed an issue so that the Date Submitted that is displayed in Individual Responses is updated when a respondent clicks on a Next or Submit button in a survey. The Date Submitted will not update when the response is oth...
  3. Alchemer Release Notes: June 6, 2022

    Below is this week's log of improvements and fixes: Fixes [Fix] – F ixed an issue with PDF downloads of Standard Reports, ensuring that charts display as expected. [Fix ]   – Fixed an issue with shared Sta...
  4. Password Protect Shared Reports

    Report builders can add Password Protection to Shared Reports to add another layer of security for their data. To add Password Protection to a report, select Password Protected from the Who can see this report  dropdown menu. This will prompt ...
  5. Alchemer Release Notes: May 26, 2022

    Below is this week's log of improvements and fixes: Improvements [Update ]   – Added more enhancements  to the Account Summary page for Account Administrators to bring all-new usage metrics, collected across your en...
  6. Alchemer Release Notes: May 5, 2022

    Below is this week's log of fixes and improvements: Improvements [Update ]   – Added enhancements  to the Account Summary page for Account Administrators to bring all-new usage metrics, collected across your entire ...
  7. Alchemer Release Notes: March 29, 2022

    Below is this week's log of fixes and improvements: Improvements [Update ]   – Updated branding on the Account Summary page to reflect Alchemer.  [Performance ]   – Added functionality so that a...
  8. Alchemer Release Notes: March 17th, 2022

    Alchemer recently enhanced our security features by adding proactive anti-phishing to detect suspicious account activity and compromised surveys. 
  9. Alchemer Release Notes: March 3rd, 2022

    Below is this week's log of fixes and improvements: Improvements [Upgrade ]  – Enhanced functionality of email action authorization so that a customer is unable to close the email authorization form until an email has been ...
  10. Alchemer Release Notes: January 25, 2022

    Below is this week's log of fixes and improvements: Improvements [Update ]   – Implemented changes so that  SSL certificates go through a validation step.  We now display an error message to users if the domain...