Please be advised that the current Alchemer SAML certificate expires on September 19 2026. The new certificate is now effective and has been added to the published SAML metadata.
Note that the certificate rollover only affects your single sign-on configuration (SSO). Most Identity Provider systems will read and process the metadata automatically and apply the new certificate, however, some systems may require your Identity Provider to be manually updated with the new certificate.
Please take the appropriate steps to configure your Identity Provider to automatically update SAML metadata using the “SP Metadata URL” found in each of your Identity Provider integration's setup pane(s). If automatic updates are not possible, please plan for manually uploading the new certificate.
New Alchemer SAML Certificate
-----BEGIN CERTIFICATE-----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-----END CERTIFICATE-----
To avoid possible disruptions in your team's ability to login via single-sign-on (SSO), please ensure that your SAML Identity Provider (IdP) can access Alchemer’s SAML metadata using these instructions.
If you have any questions, please contact Alchemer Customer Support at support@alchemer.com or by submitting a support ticket within your Alchemer account.
