Please be advised that the current Alchemer SAML certificate expires on September 18th, 2025. The new certificate is now effective and has been added to the published SAML metadata.
Note that the certificate rollover only affects your single sign-on configuration (SSO). Most Identity Provider systems will read and process the metadata automatically and apply the new certificate, however, some systems may require your Identity Provider to be manually updated with the new certificate.
Please take the appropriate steps to configure your Identity Provider to automatically update SAML metadata using the “SP Metadata URL” found in each of your Identity Provider integration's setup pane(s). If automatic updates are not possible, please plan for manually uploading the new certificate.
New Alchemer SAML Certificate
MIIGmjCCBYKgAwIBAgIIDQBE2n2k7rcwDQYJKoZIhvcNAQELBQAwgbQx
CzAJBgNVBAYTAlVTMRAwDgYDVQQIEwdBcml6b25hMRMwEQYDVQQ
HEwpTY290dHNkYWxlMRowGAYDVQQKExFHb0RhZGR5LmNvbSwgSW
5jLjEtMCsGA1UECxMkaHR0cDovL2NlcnRzLmdvZGFkZHkuY29tL3JlcG9za
XRvcnkvMTMwMQYDVQQDEypHbyBEYWRkeSBTZWN1cmUgQ2VydGlm
aWNhdGUgQXV0aG9yaXR5IC0gRzIwHhcNMjMwODE4MTI1MDM2WhcN
MjQwOTE4MTI1MDM2WjAbMRkwFwYDVQQDExBzc28uYWxjaGVtZXIuY
29tMIIBIjANBgkqhkiG9w0BAQEFAAOCAQ8AMIIBCgKCAQEA3OMQGa69
/15yQVmSVV4k/v2bh33GU8THGzAfrEyP/yyE/cFOum+WFNKnM+Xi6vlXjO
4PR//bVWrDpZOqDANINZp8K+GolcC4P5bpcmrcWMc/diFJ+0kHMQjOuRW
JvoI8dLmeRWkIKJG2KzMbGJOVTOc/ZQZ3ZHoD/yszmrJTKqsylQHDdj7yZT4
ldz4QVhBgBG8wkJnTI0y48FaLA+blQKErQBogb/EhMqCKsVqDASKBTnLrPk
Ea9+GSu2wHXVaFFgt0sRVCF/BcRaUoKsJbldCCedCiv/geO1i6ugmA5xgLpPI
OK/bEw5j7s1NMi9qeP2GOH/RwrDkY8Rw5EXzGOQIDAQABo4IDRjCCA0Iw
DAYDVR0TAQH/BAIwADAdBgNVHSUEFjAUBggrBgEFBQcDAQYIKwYBBQ
UHAwIwDgYDVR0PAQH/BAQDAgWgMDgGA1UdHwQxMC8wLaAroCmGJ
2h0dHA6Ly9jcmwuZ29kYWRkeS5jb20vZ2RpZzJzMS04NDYxLmNybDBdBg
NVHSAEVjBUMEgGC2CGSAGG/W0BBxcBMDkwNwYIKwYBBQUHAgEWK
2h0dHA6Ly9jZXJ0aWZpY2F0ZXMuZ29kYWRkeS5jb20vcmVwb3NpdG9yeS
8wCAYGZ4EMAQIBMHYGCCsGAQUFBwEBBGowaDAkBggrBgEFBQcwAYY
YaHR0cDovL29jc3AuZ29kYWRkeS5jb20vMEAGCCsGAQUFBzAChjRodHRw
Oi8vY2VydGlmaWNhdGVzLmdvZGFkZHkuY29tL3JlcG9zaXRvcnkvZ2RpZzIuY
3J0MB8GA1UdIwQYMBaAFEDCvSeOzDSDMKIz1/tss/C0LIDOMDEGA1UdEQ
QqMCiCEHNzby5hbGNoZW1lci5jb22CFHd3dy5zc28uYWxjaGVtZXIuY29tMB
0GA1UdDgQWBBSyG1baK+YA07uqRZWh8lFyBcqGVTCCAX0GCisGAQQB1
nkCBAIEggFtBIIBaQFnAHUA7s3QZNXbGs7FXLedtM0TojKHRny87N7DUUhZ
RnEftZsAAAGKCLKZ8AAABAMARjBEAiBJNy+/Zdt1I0YT1hT6BREkjAgrX2dK
V5dHZ+4I2WbOAQIgD+M6ZJT8JO6OaktloobD8xeekVzCqO9T3mxBFzNf5g8
AdwBIsONr2qZHNA/lagL6nTDrHFIBy1bdLIHZu7+rOdiEcwAAAYoIspssAAAE
AwBIMEYCIQDWSqIOjtv1A9nnUlALaVBxQahD8IpX6LZm8nHHV7GH4gIhAJ
GuM77ThW0vFjCVvRRibswdPFi/Ja3NIuwOF1Wv3ggyAHUA2ra/az+1tiKfm8K
7XGvocJFxbLtRhIU0vaQ9MEjX+6sAAAGKCLKbnQAABAMARjBEAiA/IAzNKbS
0lGkVc2JibKbCJSUlNECn8guOWDPw1qxfBQIgV5oaoq6GfdMRz9mgHSDgTS
W5yadLUzQ7BnidCx0JEPAwDQYJKoZIhvcNAQELBQADggEBAE2YRBJzIb+Ftjo
s/ZVaBM/v0uLqRpyIWTOEWHMlQdMWBa32Fg3EUkjmnUXQOCjDxH/D/uFFM
d4WYslVa5GTYNxApAenRfsmSTpU668v6SjgYy6j0lkC7GTkqYzbHQUUx1v+Qp
3nOpfscrPxhR0hHDqCoLcIzZIgXPnmYtqEcZNdF1zAbmoi/ggoP9oWQBHTEVafG
8TVVaPDKy7LydyY5q5Fn5RsAyfwelgtrhVYQhxqHLTCSRSHlmCkYSIeohwDog7
QdJ1s8MxFa7mx/YNyl+bcMKIpkQ9M0tZkGhHEcDgHdm1M0Qp7pxzVa9ywzMo
39zsBZStHcSLWyIeHGilyBDM=
-----END CERTIFICATE-----
To avoid possible disruptions in your team's ability to login via single-sign-on (SSO), please ensure that your SAML Identity Provider (IdP) can access Alchemer’s SAML metadata using these instructions.
If you have any questions, please contact Alchemer Customer Support at support@alchemer.com or by submitting a support ticket within your Alchemer account.
