Popular Articles

  1. Standard Theme

    The Standard Theme provides an optimal user experience for the platform. By switching to the Standard Experience, one has the best and most accessible view to the features and functionality that the platform provides.
  2. Set Up Logic Based on Survey Language

    Using our Text & Translations tool you can provide a complete translation of your survey including question titles, answer options, as well as, error messages and button text. This is generally the best practice for providing translated versions of...
  3. Which Salesforce Field Should I Use With Each Alchemer Question Type?

    Selecting the right Alchemer question type for the kind of data you wish to gather on your survey is paramount. Making sure that you are connecting that question to the right type of field in your
  4. Bulk File Export

    You can download files uploaded to your survey in bulk, customize their file names, filter, and even publish/share your files!
  5. Non-Profit Discounts

    Alchemer offers a 25% discount for Individual and Team & Enterprise Accounts for non-profit organizations (an EIN is required). To take advantage of the discount, contact our support team.
  6. Add a Tag to Responses and Answers

    Response Tags are available to use as a survey administration tool. Use these Response tags to categorize your responses, not for Open Text Analysis.
  7. Sum / Add Values in a Survey

    Typically, performing mathematic functions in a survey requires custom scripting; however, if you have a few values that you wish to add, you can leverage our Continuous Sum question to achieve this.
  8. Understanding Piped/Repeated Data

    Piped data can be many things; it can be answers that have been drawn from answers to a previous question, it can be a single question repeated dynamically based on answers to previous questions, and it can be a page repeated multiple times based on...
  9. User Access Logs

    Do you need to see what users are doing in your Alchemer account? As an account administrator you can review user access logs for all activity in your account under Account > User Management...
  10. Pre-populate a Question from a Previous Question in Your Survey

    In this tutorial we'll cover very basic pre-population task: using an answer previously collected in a survey in a later question in the survey. Be sure to visit our other pre-population tutorials if you're looking to do more in-depth pre-populati...