Popular Articles

  1. Standard Theme

    The Standard Theme provides an optimal user experience for the platform. By switching to the Standard Experience, one has the best and most accessible view to the features and functionality that the platform provides.
  2. Piping/Repeating- FAQ and Troubleshooting

    Piping allows you to use information collected in your survey at a later point in that survey. Piping lets you efficiently tailor the survey experience to the specific respondent taking the survey.
  3. Bulk File Export

    You can download files uploaded to your survey in bulk, customize their file names, filter, and even publish/share your files!
  4. SPF Records

    An SPF record stands for a Sender Policy Framework, which is an open standard created to stop forgery of from email addresses by spammers. An SPF record helps mail servers distinguish forgeries from real mail by making it possible for a domain owner...
  5. Pre-populate a Question from a Previous Question in Your Survey

    In this tutorial we'll cover very basic pre-population task: using an answer previously collected in a survey in a later question in the survey. Be sure to visit our other pre-population tutorials if you're looking to do more in-depth pre-populati...
  6. Create a Coupon Code

    Are you looking to have Alchemer generate a unique confirmation or coupon code that can then be utilized to link a respondent to an otherwise anonymous response? Here's an easy way to set this up!
  7. Non-Profit Discounts

    Alchemer offers a 25% discount for Individual and Team & Enterprise Accounts for non-profit organizations (an EIN is required). To take advantage of the discount, contact our support team.
  8. Individual Accounts: Purchase Additional Users

    While Alchemer Team & Enterprise accounts are tailored for collaboration among a large numbers of users, Individual users may only need to work with one or two other individuals.
  9. Add a Tag to Responses and Answers

    Response Tags are available to use as a survey administration tool. Use these Response tags to categorize your responses, not for Open Text Analysis.
  10. Sum / Add Values in a Survey

    Typically, performing mathematic functions in a survey requires custom scripting; however, if you have a few values that you wish to add, you can leverage our Continuous Sum question to achieve this.