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Account & Home Page

Manage your account, login details, users, and libraries.


Billing (19)

  • Can I extend my trial past the 7 days?
  • Payment: Account Activation
  • Wire Transfers
  • Billing Frequency
  • How do I pay an invoice?
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Account Settings & Login (38)

  • Log In to Your Account
  • Trial/Demo Account Features and Limitations
  • What happens when my free trial expires?
  • Switch Your Trial to a Different License to Checkout Additional Features
  • Free Account Features and Limitations
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Home Page & Application (9)

  • Customize Your Home Page
  • Organize Projects in Folders
  • Customize Application Look & Feel
  • Turn Off Success Alerts
  • Download a List of All Projects/Surveys in Your Account
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Libraries (7)

  • File Library: Upload Files and Images to Use in Your Surveys
  • Question Library
  • Question Library: What is the difference between page and question elements?
  • Question Library: Who has access?
  • Add Question Library Elements to Your Survey
  • See More

Multi-User Accounts (12)

  • Account Administrators
  • Add and Delete Users
  • Manage Teams and User Role Permissions
  • Allowing and Restricting Survey Access in Multi-User Accounts
  • Identify Who Created a Survey
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Security & Compliance (5)

  • Retiring TLS 1.0 and TLS 1.1 SSL protocols
  • Alchemer Security Overview
  • GDPR Readiness Kit
  • Create Privacy/Data Use Policy
  • Complete a Data Processing Addendum (DPA)

Alchemer University (1)

  • Alchemer University: Getting Started
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