Do you need to see what users are doing in your Alchemer account? As an Account Administrator, users can review access logs for all activity in their account under Security > Access Logs.
This report will include a date and time stamp, the User ID, Username, Action, User Email, and the IP Address for all actions in your account.
Filtering and Searching
In the upper-right corner click the Filter option to filter by a date range and/or the specific user. There is also a search field that can be used to search by a user ID or survey ID.
Where do I find these IDs?
Throughout the User Access Logs, there will be many IDs. Not sure where to find these?
To get the Survey ID take a look at the URL while you are on the Build tab. The number that follows /id/ is your survey ID.
Question & Page IDs
Question and Page IDs are available on the Build tab.
- Click the link to View Settings.
- Select Page IDs and Question IDs then Apply.
The Page IDs and Question IDs will display throughout the survey.
User IDs can be found by accessing Account > User Management > Users. Once there, click on the Export Users List link at the bottom of the page. The resulting spreadsheet will contain a UserID column.
Only 90-days of history will be available for viewing.
Can I download the User Access Logs?
No, at this time User Access Logs are available online only.