Updated Articles

  1. How do I change my login email address?

    To change your login email address go to Account > My Preferences > General.
  2. How to Delay Workflow Steps

    Sometimes it is advantageous to add a delay in between workflow steps. This helps to stagger workflow steps and creates a more natural experience for recipients.
  3. Add Integrations and Actions to Your Account

    Using Integrations and Actions you can leverage Alchemer surveys to do so much more than simply collect data. Now you can add on integrations and actions that are not included in your plan.
  4. How to Monitor a Workflow

    Once a workflow is published and active, you can monitor the status of each respondent’s run.
  5. Chatmeter and Your Google Business Profile

    Chatmeter initiates the transfer of new or updated location information for your Google listings. This requires that you have set a Google Business Profile, verified your ownership, and that we have owner access to the group on your Google Busine...
  6. Setting Up Holiday or Special Hours

    If you need to publish a one-time set of new hours (for holidays or another event that won’t occur on predictable days after this one time), you can use the Location Details page. You can do this for one or many locations at once. Watch the vid...
  7. Scheduling Updates to Working Hours

    If your business hours change on a regular basis (monthly, seasonally, or some other predictable  way), you can schedule your regular hours to change automatically. You can do this for one or many locations at once.  Watch the video   See...
  8. Duplicate Listings

    Watch the video When Chatmeter detects more than one listing for a location, it selects the best match for your location as the primary listing. You can also enter a URL manually as a primary listing. Chatmeter labels additional listings as d...
  9. Managing Apple Maps Listings through Apple Business Connect

    Chatmeter can manage your listings on Apple Maps through the Apple API using the Apple Business Connect portal. As an Apple partner, the listing additions and updates that Chatmeter sends for your business through Apple Business Connect are addre...
  10. Monitoring and Managing Business Listings Overview

    Chatmeter ensures that when potential customers search for your brand online, they find consistent, accurate listings for your business locations across various providers, including Google, Facebook, Yelp, Bing, Apple Maps, and many others. The g...