If you are an Account Administrator Looking to Change a Users Login Email Address:
1. If you are an Account Administrator looking to change a user's login email address go to
Account > User Management. 
2. Find the user whose email address you wish to change and click on their username.
3. Change the email address and click Save User. You can also change the Name and reset the user's password from here.
4. Enter the updated Email again and click on Confirm.
5. Two email notifications will be sent.
One of the emails will be sent to the original Users email, to notify them of the change.
If this change was made and not approved, the User will be able to cancel the request.
The other email will be sent to the updated email address asking for verification of the email. The User will click on Verify my email. Once the User has clicked on this link they will be directed to their Alchemer Account.
If You Are a User and Need to Change Your Login Email Address:
1. Click on the upper right hand corner and click on circle icon>profile and settings.
2. Change email address and click on Save. After clicking Save User, enter the updated email again and click on Confirm.
3. Two email notifications will be sent.
One of the emails will be sent to the original Users email, to notify them of the change.
If this change was made and not approved the User will be able to cancel the request.
The other email will be sent to the updated email address asking for verification of the email. The User will click on Verify my email. Once the User has clicked on this link they will be directed to their Alchemer Account.
To Change your Primary Contact Information or Billing Information:
Only the Admin will be able to make these changes.
Go to Account>Summary> Edit Contact Information.
Here you can either change the Account setting information or Billing information.
Enter in the updated information and click on Save.
This will NOT change the USER login email address.
