Popular Articles

  1. Contact Form Question Type

    The Contact Form question type is a formatted group of textboxes designed to collect contact information. This question comes with pre-built contact questions which you can customize.
  2. Email Limits

    In order to continue to ensure good email deliverability, there is a limit of 10,000 email sends per month. To increase your send volume, contact your Account Manager or our Sales team.
  3. Page Repeating: Use Previous Answers to Repeat Later Pages

    Page Repeating allows you to repeat pages based on answers selected in a previous survey question. You can repeat a page using either the selected or unselected items from a previous question.
  4. Build Efficient Survey Logic

    Leading Practice Logic is one of the trickiest Alchemer features to master. We created this tutorial (with flowcharts!) to help you better understand how logic works and give you some tips for building efficient logic. Tip 1. When using log...
  5. Getting Started with Dynamic Surveys

    When we refer to dynamic surveys, we are talking about any survey that changes based on the respondent and/or the answers they provide while taking the survey.
  6. Make an Image Appear for a Specified Amount of Time

    We do not have a built-in feature for making an image disappear after a certain amount of time. This JavaScript will allow you to only show an image for a certain amount of time.  Check it out in an example survey ! OR Add a survey with this s...
  7. Get a Billing Invoice

    Need a copy of a billing invoice for your records? Account Administrators can access invoices within the account.
  8. Create a Hyperlink to Download a Document

    Learn how to create a hyperlink to download documents from within your survey. Use a Alchemer embed code or build the link manually.
  9. How do I know what license/plan I have?

    In Alchemer Enterprise your license type determines the features you have access to in the application. Similarly, in Alchemer CE your plan type determines the features you can access.
  10. Administrative Questions

    Administrative questions are not visible to the respondent but are instead available to Alchemer license holders via Individual Responses after the response has been submitted. You can include administrative questions throughout your survey ...