Popular Articles

  1. Contact Form Question Type

    The Contact Form question type is a formatted group of textboxes designed to collect contact information. This question comes with pre-built contact questions which you can customize.
  2. Email Limits

    In order to continue to ensure good email deliverability, there is a limit of 10,000 email sends per month. To increase your send volume, contact your Account Manager or our Sales team.
  3. Show or Hide Paragraphs of Text

    If your survey has long descriptive text elements with many paragraphs of information, you can use this piece of JavaScript to create a link to show more or less of the text.
  4. Single Sign-On (SSO) for Authenticating Survey Respondents

    Are you already using an Identity Provider (IdP) to manage logins and access to the various systems your users need to access? If so, you can now include Alchemer as a Service Provider (SP) as par
  5. Build Efficient Survey Logic

    Leading Practice Logic is one of the trickiest Alchemer features to master. We created this tutorial (with flowcharts!) to help you better understand how logic works and give you some tips for building efficient logic. Tip 1. When using log...
  6. Get a Billing Invoice

    Need a copy of a billing invoice for your records? Account Administrators can access invoices within the account.
  7. Make an Image Appear for a Specified Amount of Time

    We do not have a built-in feature for making an image disappear after a certain amount of time. This JavaScript will allow you to only show an image for a certain amount of time.  Check it out in an example survey ! OR Add a survey with this s...
  8. What Is a Thank You or Terminal Page?

    You will notice that the Thank You Page has fewer options for adding new elements to the page. Most notably, you cannot add questions to the Thank You Page of the survey.
  9. Recommended Image / Photo Sizes for Use in Alchemer

    Leading Practice Depending on where you plan to use your image files we recommend different sizes: Image Select - we recommend image files of no larger than 200 x 200px. Header Images - we recommend images files up to 750px wide and 200...
  10. Create a Hyperlink to Download a Document

    Learn how to create a hyperlink to download documents from within your survey. Use a Alchemer embed code or build the link manually.