Contact Form Question Type

The Contact Form question type is a formatted group of textboxes designed to collect contact information.

When To Use It

Add a Contact Form to collect contact information from your respondents.


  1. Click the Question link on the page where you would like to add your Contact Form question.
  2. Select Contact Form from the Question Type dropdown and enter the question you wish to ask.
  3. Customize your Contact Form sub-questions. You can delete unwanted question fields using the red trash bin or customize the sub-question text.
  4. Click Save Question when finished.

Sub Question Options

There are several options that can help you customize the layout and validation of your contact group sub-questions. You will notice that certain sub-questions automatically appear side-by-side, while others do not, for example First Name & Last Name:

Default Sub-Question Layout

If you have a need to customize where questions appear side-by-side versus where they don't, you can do so! Using the above example:

  1. We edit the First Name sub-question.
  2. We then navigate to the sub-question's Layout tab and locate the Line Break section. Next, we check the box to Put a line break after this question. You may notice that you can also adjust the Textbox Width here if the default size is not to your liking.
    Add Line Break After Sub-Question
  3. Make sure to Save Question. Adding a line break will result in the Last Name sub-question appearing below the First Name sub-question:
    Sub-Questions With Line Break

Survey Taking

On a desktop and most laptops, the Custom Form question type looks like so.

Contact From Survey Taking on Desktop

When optimized for mobile devices the Custom Form question type looks very similar but a line break will added between subquestions to prevent the need for horizontal scrolling on smaller screens.

By default, survey questions show one at a time on mobile devices to prevent the need for scrolling on smaller screens. You can turn off this one-at-a-time interaction if you wish.

Contact Form Survey Taking on Mobile


Standard Report

In the Standard Report your Contact Form data will report in Contact Cards which you can page through to review.

Contact Form Reporting

 See additional compatible chart types

 See what other report types are compatible

The below grid shows which of the report types Contact Form questions are compatible with. If you plan to do some specific analysis within Alchemer this report compatibility chart should help you choose the right question types!

Report Type
Legacy Summary

(individual contact fields)

(individual contact fields)

Legacy Summary Report

In the Legacy Summary Report the Contact Form data will report as an Appendix element for each Textbox field in the Contact Group.

Contact Form Legacy Reporting


In the CSV/Excel export, there will be a column for each individual Textbox of the contact group.

Contact Form in Exports

Basic Standard Market Research HR Professional Full Access Reporting
Free Individual Team & Enterprise
Feature Included In