alchemer - Amazing survey solutions
  • Start a Trial
  • Plans & Pricing
    • Self-Service Survey Software
    • Enterprise Feedback Platform
    • Voice of the Customer and CX Automation
  • Services
    • Professional Services
    • Panel Services
    • Learning & Development
  • Resources
    • Help & Support
    • Blog
    • Security and Compliance
  • Login
  • Home

Leading Practices & FAQs

This library integrates industry wide principals of good survey design with Alchemer specific tips on how to most effectively use and combine features to achieve great results. We've also compiled answers to frequently-asked questions and troubleshooting tips.

Start Strong (5)

  • Collect Meaningful Feedback
  • Avoid Survey Fatigue
  • Understand and Reduce Bias in Your Surveys
  • Create HIPAA and FERPA Compliant Surveys
  • Avoid Phishing and Other Scams

Build (14)

  • Questions (4)

  • Accessibility (3)

  • Logic, Piping/Repeating, and Randomization (4)

  • Encode an Excel File to UTF-8 or UTF-16
  • Survey Building- FAQ and Troubleshooting
  • See More

Style (2)

  • Recommended Image / Photo Sizes for Use in Alchemer
  • Style- FAQ and Troubleshooting

Share & Collect (7)

  • Email Campaigns (3)

  • Pre-Launch Checklist
  • Use Alchemer for Student Research
  • Share & Collect- FAQ and Troubleshooting
  • Survey Taking- FAQ and Troubleshooting

Results (3)

  • Individual Responses- FAQ and Troubleshooting
  • Standard Report- FAQ and Troubleshooting
  • Reports and Exports- FAQ and Troubleshooting

Account & Home Page (4)

  • Billing- FAQ and Troubleshooting
  • Account & Login- FAQ and Troubleshooting
  • Alchemer Application Status Page- FAQ and Troubleshooting
  • Alchemer's Refund Policy- FAQ and Troubleshooting
In This Article
Available on these Plans
See License Grid
Learn even more
Instructor-Led Virtual Training
Available to Enterprise Customers
Basic Training Information Sheet
Business Labs Information Sheet
 

Self-serve Learning Content
Alchemer University offers free, self-paced e-learning courses to help you get up to speed quickly.
First Time Here?
  • Learn how to use our help!
  • Alchemer Glossary
  • Need to contact support?
Popular Articles
  • Send Your Survey Via Email
  • Set Up Question Logic
  • Create a Survey
  • Merge Codes: Dynamically Populate Data
  • Using URL Variables to Pass Data
New Articles
  • Alchemer Release Notes: December 15, 2022
  • Alchemer Release Notes: October 27, 2022
  • Alchemer SAML Certificate Expires Oct 16, 2022
  • API Reference
  • SMS Compliance
  • See more...
START A TRIAL
  • Documentation
  • Developer Resource

Company

  • About
  • Press
  • Partners
  • Careers

Contact

  • Call: 800-609-6480
  • Sales
  • Support
  • Billing
alchemer LinkedIn Alchemer Facebook alchemer Twitter alchemer YouTube

Resources

  • Help & Docs
  • Survey Examples
  • Report Examples
  • Training
  • Terms of Use
  • Privacy Policy
  • Acceptable Use Policy
  • GDPR
  • FAQ
© 2020 Alchemer LLC | All rights reserved.