Popular Articles

  1. Alchemer Survey HubSpot Integration

    Alchemer's HubSpot integration allows you to automate contact creation within HubSpot and also provides you with the ability to use your Contact Record Properties to populate survey data.
  2. Alchemer US Maintenance Window: August 2022

    Maintenance Notification Alchemer will be performing scheduled maintenance on our databases, with minimal planned downtime. Please refer to the schedule below: On Tuesday  August 16, 2022 from 9:00 PM MDT to 9:15 PM MDT , some services, inc...
  3. ReCAPTCHA Action: Validate Human Responses

    ReCAPTCHA is a third-party service that adds a security measure to your survey to validate that the respondent is human and not a bot.
  4. Android 6+ Release Notes for Alchemer Mobile

    View the latest release notes for the new Alchemer Mobile 6.0 SDK for Android.
  5. Collect Identifying Information While Keeping Survey Data Anonymous

    If you need your survey to be anonymous, but you also want to offer respondents an incentive for completing the survey, we have a workaround!
  6. Secure Survey Share Links

    If you wish to take advantage of an extra layer of security when collecting data you can use secure links (https). https links use what is called Secure Socket Layer to transport data safely between
  7. Survey Taking- FAQ and Troubleshooting

    Survey taking, that is, the experience of responding to Alchemer surveys is generally a pretty straightforward process. From time to time questions and issues arise. Get answers to all your survey-taking questions and issues in this FAQ.   Trouble...
  8. Survey Diagnostics

    The Survey Diagnostics tool on your survey's Test tab includes an Estimated Length, Fatigue Score, Accessibility Score.
  9. Allowing and Restricting Survey Access in Multi-User Accounts

    For Team & Enterprise Accounts, the easiest way to allow a user access to a given survey is to assign them to the team that that survey is assigned to. Because surveys are owned by teams and users ar
  10. Star Rating Grid Question Type

    Star Rating Grid questions allow respondents to use stars to rate multiple items (rows) on multiple dimensions (columns). Each star represents the equivalent numeric value for that rating (e.g. Four