Popular Articles

  1. Comment Mode: Leave Comments for Others

    Using Comment Mode, you can collaborate with others to ensure that you are asking the questions you need to ask to get the data you need.
  2. Set Up DKIM & SPF Records

    Configuring your domain with DKIM & SPF Records enables the use of a custom From Email address in Alchemer Email Actions and Email Campaigns.
  3. Using Multiple Conditions and Groups in Logic Rules

    You can add multiple Conditions or Groups of conditions to your logic rules. This allows you to combine multiple rules together with an AND or an OR. You can also set up groups for rules together aga
  4. Profile Report

    Creating a Profile Report allows you to compare one response to how the rest of the survey sample answered.
  5. Free Account Features and Limitations

    We designed a free survey tool that is more similar to other entry level products – but still more generous than the competition. This tutorial will cover the high-level limitations of the SurveyGi
  6. Embed Video in Your Survey

    The Video Player element allows you to add video that respondents can play as part of the survey. You can use video in your surveys for any number of things! Have your respondents rate their favorite quick video clip, test their foreign language com...
  7. Clear Browser Cache and Cookies

    If you are experiencing strange behavior when building or previewing a survey, we have a clear link cache tool  that usually helps. Another helpful option is to clear your browser's cache and cookies. Here's how to accomplish this in each of the f...
  8. Copy a Survey

    There are two ways to copy a survey. You can find the survey you wish to copy then copy it or create a survey then search for the survey you wish to copy. The method you choose will probably depend o
  9. Identify Respondent Info: Who Took My Survey?

    Looking for a way to determine both who responded to your survey and which response belongs to whom? There are several ways to go about this. Before you decide on your approach you'll need to answ...
  10. Why am I receiving a "There are currently multiple sessions logged in with this username and password" error message when I log in?

    Are you seeing the below message about multiple sessions? Wondering why you are receiving this? Alchemer does not support multiple sessions for the same login credentials. The above error message will be shown if you share login credentials with...