Popular Articles

  1. Branching: A/B Split Testing in Surveys

    Using the Percent Branch action, you can assign a percentage of respondents to see a specific set of questions that differ from another branch's set of questions.
  2. Free Account Features and Limitations

    We designed a free survey tool that is more similar to other entry level products – but still more generous than the competition. This tutorial will cover the high-level limitations of the SurveyGi
  3. Profile Report

    Creating a Profile Report allows you to compare one response to how the rest of the survey sample answered.
  4. Copy a Survey

    There are two ways to copy a survey. You can find the survey you wish to copy then copy it or create a survey then search for the survey you wish to copy. The method you choose will probably depend o
  5. Set Up DKIM & SPF Records

    Configuring your domain with DKIM & SPF Records enables the use of a custom From Email address in Alchemer Email Actions and Email Campaigns.
  6. Embed Video in Your Survey

    The Video Player element allows you to add video that respondents can play as part of the survey. You can use video in your surveys for any number of things! Have your respondents rate their favorite quick video clip, test their foreign language com...
  7. Using Multiple Conditions and Groups in Logic Rules

    You can add multiple Conditions or Groups of conditions to your logic rules. This allows you to combine multiple rules together with an AND or an OR. You can also set up groups for rules together aga
  8. Identify Respondent Info: Who Took My Survey?

    Looking for a way to determine both who responded to your survey and which response belongs to whom? There are several ways to go about this. Before you decide on your approach you'll need to answ...
  9. Why are my Send Email Action emails not arriving?

    When using a Send Email Action to send messages to your colleagues, your survey respondent, or other recipients, sometimes you'll find that the messages either don't arrive in their inbox or end up i
  10. Javascript snippets

    Snippets designed to be used in Javascript Actions, not as stand-alone scripts.