Popular Articles

  1. Set Up Disqualify Logic

    Disqualifying survey respondents that do not meet certain criteria to respond is a common survey design practice.
  2. Get Data Into a Survey Through Pre-population

    Often when surveying respondents, you will already have data from your list of contacts that you'd like to include with your survey data without having to ask for this information again.
  3. Send Your Survey Via SMS

    Discover how Alchemer's SMS campaigns can boost survey response rates and engage hard-to-reach audiences effectively.
  4. Textbox Question Type

    A Textbox question is a short-answer, open-text field. Use Textbox questions to collect a single word or short sentence response. For example, name, street address, or city. We have yet to find a...
  5. Answer Option Special Settings: Not Applicable, None/All of the Above

    Using our Special Settings, you can set up answer options such as "None of the above" or "Not applicable" so that other options cannot be selected in tandem.
  6. Alchemer Application Status Page- FAQ and Troubleshooting

    Alchemer maintains a page that will alert you to any non-operational parts of the application as well as any downgraded performance we are experiencing. Visit http://alchemer.statuspage.io/.
  7. Randomize Answers

    Survey researchers frequently use randomization as a tool to combat survey bias. Randomizing the order of questions, pages, and/or answer options in your survey prevents bias introduced by order and/or survey fatigue. Within Alchemer you can randomi...
  8. Branching: A/B Split Testing in Surveys

    Using the Percent Branch action, you can assign a percentage of respondents to see a specific set of questions that differ from another branch's set of questions.
  9. Free Account Features and Limitations

    We designed a free survey tool that is more similar to other entry level products – but still more generous than the competition. This tutorial will cover the high-level limitations of the SurveyGi
  10. Comment Mode: Leave Comments for Others

    Using Comment Mode, you can collaborate with others to ensure that you are asking the questions you need to ask to get the data you need.