Popular Articles

  1. Why are my Send Email Action emails not arriving?

    When using a Send Email Action to send messages to your colleagues, your survey respondent, or other recipients, sometimes you'll find that the messages either don't arrive in their inbox or end up i
  2. Textbox List Question Type

    A Textbox List is a list of short-answer, open-text fields with labels for each row. You can define the textbox width and choose to position the labels on the left or right side of the input field.
  3. Image Heatmap Question Type

    The Image Heatmap question type allows your survey respondents to provide feedback on an image by clicking anywhere on that image and selecting answer options.
  4. Capture Time Spent on Survey or Page

    Using our Hidden Value action you can capture both the time spent on the entire survey (in seconds) and/or the time spent (in seconds) on each page of your survey.
  5. How to Add URL Variables to Share Links and Campaigns

    URL Variables make for a quick method for pre-populating existing data into a survey. With a simple query added to the end of the survey link, data can be stored as part of each survey response. This gives you the ability to push information into th...
  6. Set Up a Data Retention Policy

    Within Alchemer, the Data Retention Policy (DRP) Settings allow Account Administrators to specify how long you wish to retain survey responses.
  7. Account Administrators

    An Account Administrator is a specific type of user within Alchemer and has administrative capabilities that general Alchemer users do not.
  8. Continuous Sum Question Type

    Continuous Sum questions allow respondents to enter numeric values (often percentages or dollar amounts) for a list of items that are then summed for a total value.
  9. Randomize Questions

    Learn how to randomize questions, pages, and answers in Alchemer to reduce survey bias and improve data accuracy.
  10. Custom Table Question Type

    The Custom Table question type allows you to arrange and repeat questions of different types (Radio, Dropdown, Checkbox, Textbox, or Essay) in a table format.