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A short video walkthrough of how to use Alchemer Digital's reporting capabilities, along with our tips for best results.
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Last Updated: 10/18/2024
in Alchemer Digital A quick-start guide to get you up and running with Alchemer Digital. Read on for step-by-step instructions to integration success.
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Last Updated: 10/18/2024
in Release Notes Release notes for Alchemer's October 17th product release.
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Gather data without internet access using Alchemer's offline surveys. Collect responses anywhere and upload when back online!
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Account administrators, users with the Editor role, as well as Team Managers have the ability to organize projects as well as customize the home page using Folders. This includes the ability to add Folders, Sub Folders, as well as provide acce...
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Customer feedback collected through Alchemer seamlessly flows into your Gorgias ticket management systems, reducing data silos and conserving time and resources that would have otherwise been used to create new tickets or manually input feedback into Gorgias tickets.
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The Gorgias initiator allows you to automatically trigger targeted customer feedback workflows in Alchemer when specific events occur in Gorgias.
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The Alchemer Workflow Kustomer initiator allows you to automatically trigger targeted customer feedback Workflows in Alchemer, after specific events occur in Kustomer.
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At times, you may need to contact Alchemer's Support Team with a question or a survey-related issue. Certain issues may require the Support Hero that you are working with to access your account an
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One of the most important stages of survey building is the testing stage. Time spent testing your survey and reviewing test data in reports & exports prior to sharing your survey is time well spent.