Updated Articles

  1. Measuring App User Activity

    Active Users and Customer Retention are cards found on your Summary dashboard designed to provide an understanding of your unique visitors as well as what portion of your unique app consumers are repeat visitors on a month-by-month basis.
  2. Net Fan Score

    Net Fan Score provides a high level, at-a-glance pulse of your application's health.
  3. Google Play Store Ratings & Reporting

    Because Google is now weighing recent ratings more heavily than historical ratings, if an app receives more one-star reviews in the current week and Google drops the apps rating, they will send through the ratings data that supports that score instead of the actual numbers coming through.
  4. Download Center

    The Download Center is the central place to view and export any downloads you have initiated on your data across all the apps you have access to.
  5. Insights Dashboard Explainer

    A short video walkthrough of how to use Alchemer Digital Insights, allowing you to dig into open-ended feedback.
  6. Alchemer Digital Reporting Dashboard Explainer

    A short video walkthrough of how to use Alchemer Digital's reporting capabilities, along with our tips for best results.
  7. Getting Started with Alchemer Digital

    A quick-start guide to get you up and running with Alchemer Digital. Read on for step-by-step instructions to integration success.
  8. Alchemer Release Notes: October 17th, 2024

    Release notes for Alchemer's October 17th product release.
  9. Collect Responses in Offline Mode

    Gather data without internet access using Alchemer's offline surveys. Collect responses anywhere and upload when back online!
  10. Organize Projects in Folders

    Account administrators, users with the Editor role,  as well as Team Managers have the ability to organize projects as well as customize the home page using Folders. This includes the ability to add Folders, Sub Folders, as well as provide acce...