Popular Articles

  1. Can I pay on a month-to-month basis?

    Yes, Alchemer | CE Account subscriptions can be purchased monthly or annually. When activating your Alchemer account, you will see the option to select either a monthly or annual subscription.
  2. Define Your Own Reporting Values

    By default, Reporting Value for each answer option will be set to the same value as your answer title. However, there are many instances where you may want to define your own custom reporting values.
  3. Send Email Logic: Use Logic to Send Different Email Notifications

    The ability to send an email notification for each survey response is a very popular Alchemer feature. It is often the case that responses with one set of specific answers will be sent to one pers
  4. Create a Business Process/Collaborative Survey

    Do you have a survey or form that needs to be signed off by one or more managers before the response is marked as complete?
  5. Email Bounces

    If you have encountered bounced emails in your Alchemer Email Campaigns, you may be wondering what effects this has on that campaign and future email campaigns.
  6. Alchemer Digital API

    The Alchemer Digital API enables you to establish an automated data feed between Alchemer and the analytical systems that matter most to your organization.
  7. Import Data to a Single Question in Your Survey

    In some cases you may want to import data to a single question in your survey. For example, our beta version of our NPS® did not have as much functionality as our current NPS question.
  8. Change Text of a Button on a Specific Page

    While we have a built-in feature to change the text of the Back, Next, and Submit buttons for the Back and Next buttons you may not wish to change the text on every page. You can change the text of a Next and Back buttons on a per-page basis with ...
  9. Payment: Account Activation

    During your trial period, you can click on the Activate Account button at any time to select your desired license type and submit payment.
  10. Survey Logic- FAQ and Troubleshooting

    Alchemer logic features allow you to customize your survey for each respondent by dynamically showing survey content based on things like answers to previous questions within the survey, email campaign contact information, or URL variables.   What...