Popular Articles

  1. Add a Custom Favicon on Browser Tab

    Follow these quick steps to create your own favicon, upload it to Alchemer and insert the necessary code.
  2. Add JavaScript to Your Survey

    Learn how to add JavaScript to Alchemer surveys for customizations like button text changes, disabling options, and more.
  3. Quarantine Bad Responses

    Before making decisions based on your survey data it is a good practice to clean your data. This is particularly true if you used panel respondents or provided an incentive.
  4. Download and Print a Paper Survey

    Often times, it is handy to have a hard copy of your survey for reviewing or archival purposes. To do so, go to the survey you wish to download and click Tools > Download Survey.
  5. Reporting Values

    A Reporting Value is an internal value that our system uses for your reports, exports, and logic that cannot be seen by your respondents. Reporting Values will be the same as your answer option ti...
  6. Alchemer Glossary

    We strive to make things as plain and easy to understand as possible. But, with the breadth of our features and functionality, there are a lot of things to know. We never want you to feel left out in the dark; that's why we created this glossary.
  7. Add a Custom Script (LUA) to Your Survey

    Alchemer provides a library of functions, including many useful PHP functions, available for you to interact with a survey programmatically.
  8. Multi-Factor Authentication

    When you enable multi-factor authentication, in addition to providing their email address and password upon login, users will authenticate via a compatible Google Authenticator App.
  9. Embed Survey in an Email

    Easily engage recipients by embedding the first survey question in your Alchemer email campaigns for quick responses.
  10. Alchemer Application Status Page- FAQ and Troubleshooting

    Alchemer maintains a page that will alert you to any non-operational parts of the application as well as any downgraded performance we are experiencing. Visit http://alchemer.statuspage.io/.