Updated Articles

  1. Freshdesk Initiator

    Start an Alchemer workflow using the Freshdesk initiator.
  2. Freshdesk Authentication

    Authenticate with Freshdesk.
  3. Freshdesk Integration for Alchemer Workflow

    Get ticket details from Freshdesk using Alchemer workflow.
  4. View and Analyze Feedback in Alchemer Pulse

    How to use the feedback page to see what your customers are saying across all channels.
  5. Why Your Pulse Metrics May Look Different: New AI Model for Feedback Tagging

    Starting September 1, 2026 , Alchemer Pulse is upgrading the AI model that reads and tags your open-text feedback. This upgrade applies automatically to all Pulse customers at no additional cost, and it requires no action on your part. Because...
  6. Alchemer AI Survey

    Use Alchemer AI in your surveys to evaluate and enrich response data with AI. Run AI actions on responses in real time and return the results to your survey.
  7. AWS integration for Alchemer workflow

    AWS integration with Alchemer that will allow you to push files or review action PDF's to a Lambda endpoint.
  8. Alchemer Survey integration in Workflows

    The Alchemer Survey integration for Survey allows you to access the Alchemer contact list to get, create, update or upsert contacts.
  9. Alchemer Survey integration in Surveys

    The Alchemer Survey integration for Survey allows you to access the Alchemer contact list to get, create, update or upsert contacts.
  10. AWS Authentication

    Authenticate with AWS using Cognito OAuth 2.0.