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Last Updated: 10/01/2026
in Release Notes Alchemer Product Release Notes
Release highlights
Neutral default survey title - new surveys show respondents “Alchemer Survey” by default, and the Share tab reminds you to set your own title.
Blank rows skipped across all file ...
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What the Fan Signals Summary and Fans vs Risk Breakdown sections on the Fan Signals tab show.
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What each of the six sections on the Summary tab shows, from sentiment and ratings to customer interactions, usage, and retention.
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What the pre-built Digital Apps Interaction Summary dashboard shows, how to open and filter it, who can see what, and how to read its KPI tiles.
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Use a report to start digesting and breaking down your feedback. Learn about the metrics that you can analyze.
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Software As A Service (SaaS), may be subject to certain tax rulings across jurisdictions in the United States. A jurisdiction can include a state, city, and even a county.
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Alchemer's streamlined way for customers to manage their Single Sign-On (SSO) configurations. This enhanced experience gives admins full control over SSO setup, testing, activation, and user management without needing to contact support.
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Last Updated: 09/17/2026
in Release Notes
Please be advised that the current Alchemer SAML certificate expires on September 19 2026. The new certificate is now effective and has been added to the published SAML metadata.
Note that the certificate rollover only affects your single sig...
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Sometimes you may run into deliverability issues and may need to whitelist Alchemer domains or IP addresses to help resolve this issue.
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Alchemer AI Survey Builder turns a plain-language description into a real, ready-to-edit survey in seconds. It writes the questions, answer options, and page structure for you, and you stay in the driver's seat the whole time.
Build Better Su...