Popular Articles

  1. Build Accessible Surveys

    Accessible surveys are designed to be accessible to people with a diverse range of hearing, movement, sight, and cognitive ability. There are two requirements for a survey to be accessible.
  2. Avoid Phishing and Other Scams

    Phishing is a fraudulent practice where the offenders attempt to induce individuals to reveal personal information, such as passwords and credit card numbers.
  3. Downgrade or Cancel Your Account

    Looking to cancel, downgrade, or delete your account? The steps to do so are a bit different depending on your account type. Select your account type below for more info.
  4. Import Data into Your Survey

    You can use the Data Import tool to import data (via a formatted spreadsheet) from other surveys and other external sources into your survey.
  5. View, Delete, Edit and Convert Responses

    Under Results > Individual Responses you can review each of your individual survey responses.
  6. Remove the Back Button

    For some projects, you may not want your respondents to use the back button to change answers on previous pages. You can remove the survey back button in the survey's theme:
  7. Website Intercept

    Website Intercept surveys allow you to target visitors with content that can drive conversions or engagement through feedback surveys.
  8. Send Values Through the URL Redirect Action

    The URL Redirect Action can be placed on any page following the first page of the survey to redirect survey respondents to a specified URL. As part of the URL Redirect, you can pass along data that pertains to that survey response. This includes d...
  9. Understanding Response Statuses

    Survey responses in Alchemer will have various statuses. Below we'll discuss what each status means. Responses are Real, Test or Quarantined.
  10. Salesforce Integration Setup & FAQ

    Using the Alchemer Salesforce integration you can pull information from and push information to Salesforce. You can set up Alchemer Salesforce integration to do any of the following actions wit