Popular Articles

  1. Radio Button Grid Question Type

    A Radio Button Grid allows respondents to select an answer option (column) for each row in a grid. Use a Radio Button Grid to group a series of radio button questions together that share the same...
  2. Ranking Grid Question Type

    Ranking Grid questions allow respondents to rank items in order, by selecting their numeric rank from a table of radio buttons, where each column is restricted to a single answer across all rows.
  3. Validate Textbox Answer Formats

    When using Textbox questions, often you will want to validate the data your respondents enter. It makes analyzing, reporting, and then acting on your data easier when it all conforms to certain formatting. Basic Validation Email addresses, phone...
  4. Top Box or Top 2 (or 3) Box Reporting

    Top/Bottom Box Scoring is a very common way of reporting and analyzing scale questions. The top/bottom boxes are the highest and lowest rating points on a scale question.
  5. Build Accessible Surveys

    Accessible surveys are designed to be accessible to people with a diverse range of hearing, movement, sight, and cognitive ability. There are two requirements for a survey to be accessible.
  6. Website Intercept

    Website Intercept surveys allow you to target visitors with content that can drive conversions or engagement through feedback surveys.
  7. How to Open a CSV file in SPSS

    If you're working in SPSS, but prefer Alchemer's CSV export settings, here is a way to open a CSV in SPSS for analysis.
  8. Cancel Your Account

    Looking to cancel, downgrade, or delete your account? The steps to do so are a bit different depending on your account type. Select your account type below for more info.
  9. Manage User Licenses

    As an Account Administrator for a Team & Enterprise Account, you have the ability to manage the user licenses that you have purchased for your account.
  10. Recommended Header Image Size

    When including an image as part of your survey header on the Style tab we recommend the below image sizes.  Header Images - we recommend images files up to 750px wide and 200px tall. Banner Header Images - If you would like your header image...