Popular Articles

  1. Alchemer Mobile Surveys

    Engage customers with Alchemer Mobile Surveys, targeting specific groups for real-time, structured feedback on iOS and Android.
  2. Avoid Survey Fatigue

    Leading Practice Survey fatigue is a cultural phenomenon. You're probably familiar with this ironic headline: "Survey says Americans getting tired of surveys." As a tool that has made surveys so very easy to build, we accept some of the r...
  3. How to Use the Love Dialog® & Rating Dialog

    This article explains the importance of Alchemer Digital Ratings Prompts, shows how they work, and offers best practices for how to use them.
  4. Repeat a Page Based on an Entered Value

    Are you looking to repeat questions or pages based on a respondent-entered value? We call this piping by value.
  5. Show a Number of Randomly Selected Rows from a Grid

    As part of our core randomization options you have the ability to randomize or shuffle column and row order in a grid question. However, there is not a built-in feature to show a random subset of the rows in your grid question. Fortunately, it's pre...
  6. Redirect an Old Survey to a New Survey

    Looking to close an old survey in favor of a new survey? You can use the URL Redirect Action to redirect one survey to another.
  7. Update Billing Information

    Alchemer account administrators have the ability to update Account and Billing information. To do so go to Account > Account Summary. Scroll to the bottom of the Account Summary page where the con
  8. Set Up Grid Row Logic

    Logic can be applied to stand-alone questions, rows within grids, answer options, pages, and actions. In this tutorial, we will cover how to set up grid row logic.
  9. Set Up a Survey Link to Use Your Private Domain

    Once you have your private domain configured you'll want to use it in your survey share links. Learn how to ensure that all newly created surveys use your private domain by default (requires Account Administrator configuration). Otherwise, to ...
  10. Email Campaign- FAQ and Troubleshooting

    Email Campaigns are one of our most popular features. It is also one of our most complex features. Below are some of the most frequently asked Email Campaigns questions.   Just getting started with email campaigns? Check out our Email Campaign Gui...