Popular Articles

  1. What Is An Action?

    An action is an element that can be added to your survey to perform a task. These tasks are typically performed behind the scenes without the survey respondent being aware of it.
  2. Create a Yes / No Question

    Click Add New Question at the bottom of the page. When the question editor panel opens, Radio Button will be selected by default in the Question Type dropdown menu.
  3. Requiring Questions

    Below we'll discuss some leading practice tips for requiring survey questions. Of course, there are exceptions to every rule.
  4. Alchemer W-9 (W9)

    Taxes! Yay! Depending on your purchasing processes, you may need a copy of Alchemer’s W-9 form.  You can download a copy of Alchemer's W-9 by clicking the below link: 2024 W9 Alchemer Inc. PDF 2024 W9 Alchemer LLC PDF ...
  5. Individual Responses FAQs and Troubleshooting

    Find answers to common questions and explore troubleshooting tips concerning your survey's Individual Responses tab.
  6. What's the Difference Between Global and Campaign-Specific Contact Fields?

    Within our email campaigns, global contact fields will update our contact management system globally. This means if you are using the same list of contacts in multiple campaigns or surveys the change
  7. Alchemer SAML Certificate Expires September 18, 2023

    Please be advised that the current Alchemer SAML certificate expires on September 18th, 2023. The new certificate is now effective and has been added to the published SAML metadata. Note that the certificate rollover only affects your single sign-o...
  8. Add Placeholder Text to Textbox and Essay Questions

    Adding placeholder text to your open-text fields is a great idea to assist your survey respondents when responding to your survey. This is especially true if you are asking open-text questions that require a specific format e.g., phone number, email...
  9. Generate a Random Number

    There are a number of reasons why you may want to generate a random number within a survey. For example, you might want to assign a random number to each respondent that can serve as a sort of ID.
  10. Remove Survey Title

    Go to the Style tab. Access the Text menu via the style sidebar. Next, expand the Text Options dropdown menu and uncheck the Show Survey Title checkbox. Apply Changes to finish.