Popular Articles

  1. Getting Started Using Offline

    So, you've received an email with a link to a survey (see example email below), now what? The survey's administrator has sent you this email so that you can collect responses in the field.
  2. Complete a Data Processing Addendum (DPA)

    If you need to complete a Data Processing Addendum (DPA) for GDPR compliance, you can do so from within the Alchemer application.
  3. Email Authorization and Survey Security Compliance

    All new Alchemer accounts created after January 25th, 2022 must be provisioned Email Action and Email Campaign authorization from Alchemer before scheduling and utilizing the email action or campaign features in the Alchemer platform. Only a...
  4. Turn HTML Editor On or Off in Text Fields and Question Titles

    Your Alchemer surveys are really just HTML web pages, and being HTML web pages, any formatting you want to apply must be done in the appropriate web languages (HTML and CSS).
  5. Standard Report: Word Cloud

    Using a word cloud you can get a visual representation of the number of times a word is used. The higher the frequency, the larger the word is displayed.
  6. Add a Quiz Score Action to Any Project

    If you create a Quiz from your dashboard a quiz score action will be automatically included (the default quiz type is Answer Key but you can toggle to a Tally). If you already have a survey built out with the questions you'd like score, don't panic...
  7. HTML Formatting and Links in Answer Options

    Alchemer allows you to use HTML to style text within your questions, text elements, and email messages. This can be easily done with the use of our HTML editor which does most of the work for you.
  8. Stakeholder User License

    The stakeholder user license is designed to create a login for coworkers and stakeholders to access reports. These users will not be able to build surveys in your account.
  9. Phone Support Access Code

    Depending on your account type and user role within that account, different phone support options are available. When phoning for support, you will need to provide your phone support Access Code.
  10. Show a Number of Randomly Selected Pages from a Survey

    As part of our core randomization options, you have the ability to display x number of random questions on the page. Unfortunately, there is not a built-in way to do the same with pages in a survey.