Popular Articles

  1. Getting Started Using Offline

    So, you've received an email with a link to a survey (see example email below), now what? The survey's administrator has sent you this email so that you can collect responses in the field.
  2. Create a Diary Survey

    Diary surveys are a common survey design. In diary surveys respondents take the survey at regular intervals – daily, weekly, monthly, etc. – to record behaviors like sleep, food consumption, pur
  3. Unsubscribe/Resubscribe a Contact

    An unsubscribed contact will not receive further invites from any campaigns or surveys in your account. This is true regardless of how the contact was added to a given campaign.
  4. Standard Report: Word Cloud

    Using a word cloud you can get a visual representation of the number of times a word is used. The higher the frequency, the larger the word is displayed.
  5. Phone Support Access Code

    Depending on your account type and user role within that account, different phone support options are available. When phoning for support, you will need to provide your phone support Access Code.
  6. Add a Quiz Score Action to Any Project

    If you create a Quiz from your dashboard a quiz score action will be automatically included (the default quiz type is Answer Key but you can toggle to a Tally). If you already have a survey built out with the questions you'd like score, don't panic...
  7. HTML Formatting and Links in Answer Options

    Alchemer allows you to use HTML to style text within your questions, text elements, and email messages. This can be easily done with the use of our HTML editor which does most of the work for you.
  8. Pipe Multiple Questions into One

    Piping is a great way to use a respondent's answers from one question in a survey in another question on a later page. But what if you want to pipe from not one, but two or more questions into one question on a later page? Well, here's how! Check...
  9. Show a Number of Randomly Selected Pages from a Survey

    As part of our core randomization options, you have the ability to display x number of random questions on the page. Unfortunately, there is not a built-in way to do the same with pages in a survey.
  10. Review Response Action: Allow Respondents to Review Their Response

    The Review Response Action allows your respondents to review their response to the survey. Use this to give your respondents a chance to change their mind before submitting the survey.