Popular Articles

  1. Using Data Extensions in Salesforce Marketing Cloud (Formerly ExactTarget) Integration

    Using the SF Marketing Cloud action you can also push or pull data from your data extensions. If you have data extensions, you probably already have a good idea how useful this data can be in your su
  2. Embed Audio in Your Survey

    The Audio Player element allows you to add audio that respondents can play as part of the survey. You can use audio in your surveys for any number of things!
  3. Performing Basic Math Using Scripting: Add, Subtract, Multiply, and Divide

    Do you need to perform basic math within a response? You can do so using our custom scripting.
  4. Use Question Aliases

    Question Aliases, available on the Logic tab of each of your questions, allow you create a shortname for questions in your survey. These shortnames are great to use in reports and exports.
  5. GDPR Readiness Kit

    Alchemer users can use our platform to help them comply with GDPR requirements.
  6. Display Questions, Images and Other Survey Elements Side by Side in Columns

    Have you ever wanted to align questions into columns within a survey, or put questions next to each other on the page? The easiest way to achieve this is with the Custom Group question type which...
  7. Export Data to FTP

    Send an export of your survey's raw data to an FTP (File Transfer Protocol) site on the Share tab of your CSV/Excel Export.
  8. Turn HTML Editor On or Off in Text Fields and Question Titles

    Your Alchemer surveys are really just HTML web pages, and being HTML web pages, any formatting you want to apply must be done in the appropriate web languages (HTML and CSS).
  9. Email Authorization and Survey Security Compliance

    All new Alchemer accounts created after January 25th, 2022 must be provisioned Email Action and Email Campaign authorization from Alchemer before scheduling and utilizing the email action or campaign features in the Alchemer platform. Only a...
  10. Complete a Data Processing Addendum (DPA)

    If you need to complete a Data Processing Addendum (DPA) for GDPR compliance, you can do so from within the Alchemer application.