Popular Articles

  1. Salesforce Pull Action: Populating a Survey from Salesforce

    Setting up a Salesforce action to pull data from your existing Salesforce records is easy!Looking to push information from your survey to Salesforce? Check out our Salesforce Push Action Tutorial to
  2. Understanding Survey Statuses

    If you are using the list view on the home page you'll notice that surveys have a number of different colors which correspond to the status badges on each survey.
  3. Cross-Survey Standard Reporting Overview

    Cross-survey standard reports consolidate questions and elements from multiple surveys into one report, providing a comprehensive view of customer feedback that enables more accurate insights and informed decision-making.
  4. Group Answer Options in Surveys

    Using group names you can group long lists of answer options into subgroups. This approach can give your respondents more context.
  5. Legacy - Microsoft Dynamics Integration

    Alchemer's integration with Microsoft Dynamics allows you to connect your surveys to your Microsoft Dynamics records and share information between the two services.
  6. Password Security Settings

    We know that often the data our customers collect is highly sensitive and requires the utmost security. While for others, super-stringent security is not only unnecessary but also a nuisance.
  7. Alchemer Survey Slack Integration

    Alchemer's Slack Integration allows you to send a message about survey activity to a Slack channel or specific user, allowing your team to take immediate action on survey responses.
  8. Autocomplete Text Fields

    The auto suggest setting in Textbox questions allows you to enter values that will be suggested as the respondent types their answer(s) into the field.
  9. Grouping (Open Card Sort) Question Type

    The Card Sort question type is interactive and allows respondents to categorize options by clicking and dragging Items into Groups.Alchemer offers three versions of the Card Sort question.
  10. Using Data Extensions in Salesforce Marketing Cloud (Formerly ExactTarget) Integration

    Using the SF Marketing Cloud action you can also push or pull data from your data extensions. If you have data extensions, you probably already have a good idea how useful this data can be in your su