Popular Articles

  1. Having trouble logging in?

    Are you having trouble logging in? There are a couple of scenarios that might cause log in trouble. You forgot your password If you have forgotten your Alchemer login password, you can reset your password via the login screen at: https://app.a...
  2. Autofill tool

    Goal Autofill answers on a survey page to speed up your survey testing. Effort:     ✔ ✔ ✔ Solution Create a bookmark in Chrome that runs Javascript to intelligently fill in a survey page. To add the Autofill tool: (1) In Chrome, ...
  3. Individual Responses- FAQ and Troubleshooting

    Find answers to common questions and explore troubleshooting tips concerning your survey's Individual Responses tab.
  4. How do I change my login email address?

    To change your login email address go to Account > My Preferences > General.
  5. Pre-populate a Survey Using a Login/Password Action

    Pre-populating surveys with data you already have is a fairly common need among survey administrators. In this tutorial we will cover how to pre-populate a survey using an Login Action.
  6. Add Instructions to Your Questions

    You may want to add a "Mark all that apply" instruction in a checkbox question or instructions about validation rules you may have set up.
  7. Automatically Submit Page

    When building complex surveys with custom scripting or actions that need to fire after data are collected, you might need a page to automatically advance without showing to respondents.
  8. Add Other Row Headers to Grid Questions

    Similar to how you can and an other, write in textbox to an answer option in a Radio Button or Checkbox question, you can also add an other, please specify row header to grid questions.
  9. Bulk Edit Answer Options, Require Settings and Question Numbers

    You may have noticed, when adding answer options to a question, there is an option to Paste in Options. In this tutorial we will cover bulk options when adding and editing answer options.
  10. How do I reset my password?

    If you need to change your Alchemer password, click Account > My Preferences. Then click the Reset Password button. A password reset link will be sent to the email address you see in this window.