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Create HIPAA and FERPA compliant surveys by following these security guidelines: enable MFA, signed BAA, enable Project Data Encryption, and secure SSL links.
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Get answers to all your account and login questions and issues in this list of FAQs. Find information about trial accounts, the free plan, password resets, and other common account related questions.
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To change your login email address go to Account > My Preferences > General.
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Sometimes it is advantageous to add a delay in between workflow steps. This helps to stagger workflow steps and creates a more natural experience for recipients.
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Using Integrations and Actions you can leverage Alchemer surveys to do so much more than simply collect data. Now you can add on integrations and actions that are not included in your plan.
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Once a workflow is published and active, you can monitor the status of each respondent’s run.
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Last Updated: 12/04/2025
in Chatmeter
Chatmeter initiates the transfer of new or updated location information for your Google listings. This requires that you have set a Google Business Profile, verified your ownership, and that we have owner access to the group on your Google Busine...
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Last Updated: 12/04/2025
in Chatmeter
If you need to publish a one-time set of new hours (for holidays or another event that won’t occur on predictable days after this one time), you can use the Location Details page. You can do this for one or many locations at once. Watch the vid...
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Last Updated: 12/04/2025
in Chatmeter
If your business hours change on a regular basis (monthly, seasonally, or some other predictable way), you can schedule your regular hours to change automatically. You can do this for one or many locations at once. Watch the video See...
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Last Updated: 12/04/2025
in Chatmeter
Watch the video When Chatmeter detects more than one listing for a location, it selects the best match for your location as the primary listing. You can also enter a URL manually as a primary listing. Chatmeter labels additional listings as d...