Updated Articles

  1. Alchemer Web Integration Guide

    This document will show you how to integrate Alchemer Web into your website, configure it, and test to make sure it’s working properly.
  2. Alchemer Web Feature Overview

    Alchemer Web gives you a simple but powerful channel to communicate with your customers.
  3. Getting Started with Alchemer Digital

    A quick-start guide to get you up and running with Alchemer Digital. Read on for step-by-step instructions to integration success.
  4. CCPA and Alchemer Digital

    Alchemer Digital's approach to CCPA and our commitment to consumer privacy
  5. Alchemer Digital Fan Signals Overview

    Fan Signals are a collection of features that help you capture, analyze, and act on the feelings of consumers, building emotion data over time.
  6. Setting up Single Sign-On (SSO) for Alchemer Digital

    The following documentation is specific to setting up Single Sign-On (SSO) for Alchemer Digital.
  7. Alchemer Digital Permissions

    Alchemer offers two levels of permissions for Apps within the Dashboard. This document outlines the key differences between these roles.
  8. Alchemer Digital Prompts

    Use Prompts to notify customers about new features, provide updates regarding your app and physical store locations, or prompt customers to participate in surveys!
  9. Google Play Store Ratings & Reporting

    Because Google is now weighing recent ratings more heavily than historical ratings, if an app receives more one-star reviews in the current week and Google drops the apps rating, they will send through the ratings data that supports that score instead of the actual numbers coming through.
  10. Alchemer Digital Surveys

    Engage customers with Alchemer Mobile Surveys, targeting specific groups for real-time, structured feedback on iOS and Android.