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Last Updated: 10/18/2024 in Alchemer Digital
A quick-start guide to get you up and running with Alchemer Digital. Read on for step-by-step instructions to integration success.
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A short video walkthrough of how to use Alchemer Digital's reporting capabilities, along with our tips for best results.
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A short video walkthrough of how to use Alchemer Digital Insights, allowing you to dig into open-ended feedback.
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The Download Center is the central place to view and export any downloads you have initiated on your data across all the apps you have access to.
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Because Google is now weighing recent ratings more heavily than historical ratings, if an app receives more one-star reviews in the current week and Google drops the apps rating, they will send through the ratings data that supports that score instead of the actual numbers coming through.
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Net Fan Score provides a high level, at-a-glance pulse of your application's health.
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Trigger the right Interactions, at the right place and time, by leveraging Alchemer Digital Events.
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Custom Data is any other kind of information that you can match to a customer and send to Alchemer Digital. This guide will help you understand how to make the most of Custom Data.
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A short video walkthrough of how to use Events, along with our tips for best results.
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This article explains how to leverage Alchemer Digital Translations to communicate with them in the most effective way.
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This article walks through how to locate your app store ID for both the Apple App Store and Google Play.
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Alchemer offers two levels of permissions for Apps within the Dashboard. This document outlines the key differences between these roles.
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An video walkthrough of Alchemer Digital Date Annotations, designed to keep track of changes within your app and Alchemer Digital setup.
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Targeting helps you interact intelligently with customers. Get started with targeting through Alchemer's best practices.
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A short video walkthrough of how to use Alchemer Mobile Targeting, along with our tips for best results.
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Interaction Response Targeting allows you to target any new interactions to only display to customers that responded a specific way on a past Survey and/or Prompt.
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Random Sampling allows you to specify and target an interaction to only a sample percentage of eligible customers.
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Alchemer Digital's Ratings Prompt enables you to engage with your customers, solicit constructive feedback, and drive great ratings and reviews in the app stores
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Engage customers with Alchemer Mobile Surveys, targeting specific groups for real-time, structured feedback on iOS and Android.
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Group Messages enable you to group the people you're having conversations with, and then to proactively reach out send them messages via Message Center.