Popular Articles

  1. Change Color of Next, Back, and Submit Buttons and the Progress Bar

    You can easily change the color of the Next, Back and Submit buttons as well as the Progress bar on the Style tab of your survey. To do so simply go to Style > Button/Accent . The Button/Accent color applies to the Next, Back and Submit butt...
  2. Alchemer Security Overview

    GDPR Compliance Visit Alchemer's GDPR Command Center for the latest information. Table of Contents Information Security - Executive Summary System Configuration Third-Party Architecture Endpoint Management Access Control, I...
  3. Create a Survey in Alchemer Survey

    Begin at the beginning! This short slide deck will walk you through the steps of creating your first survey. Learn how to add pages, select question types and add answer options.
  4. Why am I getting a "That email address is already in use" error?

    Both when signing up for a new Alchemer account and when adding users to a multi-user account you may run into the below error message telling you "that email address is already in use."
  5. Single Sign-On (SSO) for Authenticating Alchemer Users

    When security is of paramount importance, organizations will set up an Identity Provider (IdP) to manage all logins for all users. This allows IT professionals at the organization to control...
  6. Set Up a Private Domain

    Private domains allow you to fully brand your survey links removing any reference to Alchemer. A private domain is set up jointly by your IT department and Alchemer. Your IT department creates
  7. Create and Customize a Standard Report

    In this tutorial, we'll overview the various reporting-building tools in the Standard Report and some FAQs about display customizations to get you started.
  8. Billing- FAQ and Troubleshooting

    The Billing section of Alchemer is accessible to Account Administrator users. How often will I get billed? Alchemer offers Annual Billing.
  9. Share a Link to Your Survey

    A Web Link is the most common way to share your survey. This link can be posted to a website, sent via email through your personal account or even printed on marketing materials.
  10. Create a Pre-Test and Post-Test Survey

    In the Pre-Test survey, baseline data is collected. Then, at a later date, the Post-Test survey collects follow-up information after some treatment has been applied.