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Sometimes you may run into deliverability issues and may need to whitelist Alchemer domains or IP addresses to help resolve this issue.
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Begin at the beginning! This short slide deck will walk you through the steps of creating your first survey. Learn how to add pages, select question types and add answer options.
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When security is of paramount importance, organizations will set up an Identity Provider (IdP) to manage all logins for all users. This allows IT professionals at the organization to control...
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You can easily change the color of the Next, Back and Submit buttons as well as the Progress bar on the Style tab of your survey. To do so simply go to Style > Button/Accent . The Button/Accent color applies to the Next, Back and Submit buttons...
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This article walks through how to locate your app store ID for both the Apple App Store and Google Play.
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Private domains allow you to fully brand your survey links removing any reference to Alchemer. A private domain is set up jointly by your IT department and Alchemer. Your IT department creates
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Both when signing up for a new Alchemer account and when adding users to a multi-user account you may run into the below error message telling you "that email address is already in use."
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Radio Button questions allow respondents to select a single choice from a list. Use Radio Button questions to ask your respondents to choose a single option from a short list.
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The translation of your survey can be completed field by field inside Alchemer using our Text & Translations tool or you can export all the fields requiring translation into a spreadsheet.
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A Web Link is the most common way to share your survey. This link can be posted to a website, sent via email through your personal account or even printed on marketing materials.