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At times, you may need to contact Alchemer's Support Team with a question or a survey-related issue. Certain issues may require the Support Hero that you are working with to access your account an
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Begin at the beginning! This short slide deck will walk you through the steps of creating your first survey. Learn how to add pages, select question types and add answer options.
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When security is of paramount importance, organizations will set up an Identity Provider (IdP) to manage all logins for all users. This allows IT professionals at the organization to control...
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Sometimes you may run into deliverability issues and may need to whitelist Alchemer domains or IP addresses to help resolve this issue.
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Send Email Action Example The Send Email action allows you to send an email at the completion of your survey to respondents, colleagues, yourself or anyone else you need to notify! This action gives you the flexibility to customize what is sent,...
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Radio Button questions allow respondents to select a single choice from a list. Use Radio Button questions to ask your respondents to choose a single option from a short list.
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Private domains allow you to fully brand your survey links removing any reference to Alchemer. A private domain is set up jointly by your IT department and Alchemer. Your IT department creates
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Learn to create a pre and post survey with unique identifiers, making it easy to analyze baseline and follow-up data.
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The translation of your survey can be completed field by field inside Alchemer using our Text & Translations tool or you can export all the fields requiring translation into a spreadsheet.
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The Billing section of Alchemer is accessible to Account Administrator users. How often will I get billed? Alchemer offers Annual Billing.