Popular Articles

  1. Alchemer Security Overview

    GDPR Compliance Visit Alchemer's GDPR Command Center for the latest information. Table of Contents Information Security - Executive Summary System Configuration Third-Party Architecture Endpoint Management Access Control, Ide...
  2. CSS Class Names: Apply Styles to Individual Survey Questions

    CSS Class Names allow you to set up a CSS Class on a specific question (or action) that you can then apply CSS to in your survey's theme settings. More technically speaking, a class is a text string that is added to the question's outer-most div ...
  3. Use Autofill JavaScript to Save Time Taking and Testing Surveys

    Ever get tired of clicking through your survey while testing? Adding some JavaScript to a bookmark can save you a ton of time! This tutorial will walk you through adding this bookmark to your browser
  4. Salesforce: Passing Dates

    Depending on what date you're trying to pass to Salesforce you'll have a few different options. Formatting System DateIf you're just passing the system date and you just need to make sure it's format
  5. Change Icons for Checkboxes and Radio Buttons

    You can easily increase the size of the Radio Button and Checkbox icons in Alchemer surveys so that they are easier for your survey respondents to select.
  6. Custom Email Settings: SMTP, DKIM, & SPF Records

    To enable using a custom From Address in Email Actions and Email Campaigns, you must either send from your own SMTP server or configure your domain with SPF and DKIM records.
  7. Merge Codes: Dynamically Pull Data

    Merge Codes can be used throughout Alchemer to dynamically pull and display data previously entered in your survey, or data from your account, email invitation...
  8. Understand and Reduce Bias in Your Surveys

    Learn how to identify and reduce sampling, nonresponse, and response bias in your surveys for more accurate results.
  9. Set Up Question Logic

    Alchemer logic features allow you to customize your survey for each respondent. This will save your respondents from survey fatigue and improve your data quality.
  10. Grant Account Access to the Alchemer Support Team

    At times, you may need to contact Alchemer's Support Team with a question or a survey-related issue. Certain issues may require the Support Hero that you are working with to access your account an