For security purposes, to restrict access for your employees, you may want to add Alchemer domains or IP addresses to your allowlist. Refer to the below list of Alchemer IPs and domains for allowlisting Alchemer's platform, webhook and API IP addresses:
Platform IP Address Allowlist
United States (app.alchemer.com):
- 3.221.22.26, 52.4.134.204
Canada (app.alchemer-ca.com):
- 3.98.82.196, 3.98.3.44
Europe (app.alchemer.eu):
- 52.57.246.213, 52.29.235.115
SFTP/Webhook Allowlist
United States (app.alchemer.com):
- 52.206.168.238
Canada (app.alchemer-ca.com):
- 52.60.83.68
Europe (app.alchemer.eu):
- 52.29.39.11
Commonly Used Domains
US Datacenter
EU Datacenter
CA Datacenter
Domains for Email Campaign Invite Links
- i.alchemer.com (US datacenter)
- i.alchemerca.com (CA datacenter)
- i.alchemer.eu (EU datacenter)
IP Addresses for Survey Invites and Send Email Actions
Allowlist the below subnets to ensure Email Campaign and Send Email Action messages are received:
- 50.56.130.220/30 (US & CA)
- 207.97.204.96/29 (US & CA)
- 146.20.14.104/30 (US & CA)
- 164.177.132.168/30 (EU)
Or if you need to, or prefer to, allowlist each IP individually:
- 50.56.130.220 (US & CA)
- 50.56.130.221 (US & CA)
- 50.56.130.222 (US & CA)
- 50.56.130.223 (US & CA)
- 207.97.204.96 (US & CA)
- 207.97.204.97 (US & CA)
- 207.97.204.98 (US & CA)
- 207.97.204.99 (US & CA)
- 207.97.204.100 (US & CA)
- 207.97.204.101 (US & CA)
- 207.97.204.102 (US & CA)
- 207.97.204.103 (US & CA)
- 146.20.14.104 (US & CA)
- 146.20.14.105 (US & CA)
- 146.20.14.106 (US & CA)
- 146.20.14.107 (US & CA)
- 164.177.132.168 (EU)
- 164.177.132.169 (EU)
- 164.177.132.170 (EU)
- 164.177.132.171 (EU)
File and Image Library URLs
- https://alchemerlibrary.s3.amazonaws.com (US)
- https://widgixeu-library.s3.amazonaws.com(EU)
- https://widgixca-library.s3.amazonaws.com (CA)
- d1tm5j8a64fe10.cloudfront.net
These IP addresses are subject to change at any time.
