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Alchemer Digital's approach to GDPR and our commitment to consumer privacy.
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A short video walkthrough of Alchemer Digital Fan Signals in Reporting, Insights, and Targeting.
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Fan Signals are a collection of features that help you capture, analyze, and act on the feelings of consumers, building emotion data over time.
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This article explains how to use Surveys, what makes mobile surveys different from web-based surveys, and shares our best practices for Survey success.
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Random Sampling allows you to specify and target an interaction to only a sample percentage of eligible customers.
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This article present some example use cases for Response Targeting, a feature which allows you to target any new interactions to only display to customers that responded a specific way on a past Surve
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Messaging suggestions, example survey questions, best practices, and ideas of how you can leverage Alchemer Digital to talk directly to customers during COVID-19.
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Alchemer best practices for using Digital surveys.
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Alchemer Digital's guide to NPS+, our product that helps customers contextualize their NPS scores and understand customer sentiment.
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This article familiarizes you with Alchemer Digital Message Center, and shares our tips and best practices for success.