Updated Articles

  1. Tracker

    Overview Tracker connects your product discovery process directly to customer insights. It matches ideas or issues from your product management tool with feedback from your customer interactions, so you can see how well each idea is supported...
  2. User Management

    Overview User management in Alchemer Voice lets an administrator add teammates to your account, assign each person one or more roles, and control what they can see and do. This article covers how to add users, what each role can do, and a few...
  3. Slack

    Overview The Slack integration connects Alchemer Voice to your team's Slack workspace so you can capture and share customer insights, trigger alerts, and automate workflows in the channels where your team already collaborates. Alchemer Voice ...
  4. Aircall

    The Aircall integration for Alchemer Voice automatically imports the calls you record and transcribe with Aircall AI Assist into your Alchemer Voice workspace. Once your calls are in Alchemer Voice, the platform generates insights from them and li...
  5. Microsoft Teams

    Overview If your organization already has meeting recordings in Microsoft Teams, you can import them into Alchemer Voice for analysis. Alchemer Voice reviews the calendars of team members who are Alchemer Voice users, identifies recorded meet...
  6. HubSpot

    The HubSpot integration links Alchemer Voice directly to your HubSpot CRM so you can bring customer, sales, deal, and support data into Alchemer Voice for analysis. Connecting the two is a one-click process from your Alchemer Voice settings, and t...
  7. Salesforce

    Overview The Salesforce integration connects Alchemer Voice directly to your Salesforce CRM so you can bring key sales and customer data into Alchemer Voice for deeper analysis. The connection is API based and supports most of the standard Sa...
  8. Outlook 365

    The Outlook 365 integration connects your organization's Microsoft Exchange accounts to Alchemer Voice and keeps your Outlook mailboxes and calendars in sync with Alchemer Voice. Who this integration is for This integration is a good...
  9. Alchemer Workflow Redshift Initiator

    Overview Amazon Redshift is a cloud data warehouse from Amazon Web Services (AWS) used by organizations to store, query, and analyze large volumes of structured data with SQL. The Alchemer integration with Amazon Redshift supports au...
  10. Alchemer Dashboard - Getting Started FAQs

    Alchemer Dashboard FAQs cover the most common getting-started questions, from access to understanding core features, so you can get up and running fast.