Updated Articles

  1. SFTP Workflow Initiators

    Configure Alchemer Workflow initiators that use your SFTP server.
  2. Alchemer Survey integration in Workflows

    The Alchemer Survey integration for Survey allows you to access the Alchemer contact list to get, create, update or upsert contacts.
  3. Using Alerts in Alchemer Pulse

    The Alerts page is where you can monitor all of the notifications you’ve received for anomaly detection workflows.
  4. Alchemer Release Notes: September 2026

    Alchemer Product Release Notes Release highlights Neutral default survey title - new surveys show respondents “Alchemer Survey” by default, and the Share tab reminds you to set your own title. Blank rows skipped across all file ...
  5. Digital Apps Interaction Summary: Fan Signals Tab

    What the Fan Signals Summary and Fans vs Risk Breakdown sections on the Fan Signals tab show.
  6. Digital Apps Interaction Summary: Summary Tab

    What each of the six sections on the Summary tab shows, from sentiment and ratings to customer interactions, usage, and retention.
  7. Digital Apps Interaction Summary Dashboard Overview

    What the pre-built Digital Apps Interaction Summary dashboard shows, how to open and filter it, who can see what, and how to read its KPI tiles.
  8. Create a Report in Alchemer Pulse

    Use a report to start digesting and breaking down your feedback. Learn about the metrics that you can analyze.
  9. Sales Tax FAQs

    Software As A Service (SaaS), may be subject to certain tax rulings across jurisdictions in the United States. A jurisdiction can include a state, city, and even a county.
  10. Manage SSO Connections

    Alchemer's streamlined way for customers to manage their Single Sign-On (SSO) configurations. This enhanced experience gives admins full control over SSO setup, testing, activation, and user management without needing to contact support.