Updated Articles

  1. Alchemer Digital - Prompts Use Cases

    This article explains how to use Alchemer Digital Prompts to engage with your customers, and shares our tips for best results.
  2. How to Use the Love Dialog® & Rating Dialog

    This article explains the importance of Alchemer Digital Ratings Prompts, shows how they work, and offers best practices for how to use them.
  3. Alchemer Digital Prompts

    Use Prompts to notify customers about new features, provide updates regarding your app and physical store locations, or prompt customers to participate in surveys!
  4. Interactions Dashboard Explainer

    A video walkthrough of how to use Alchemer Digital Interactions, including Events and all of the ways you can talk to and hear from your customers.
  5. Alchemer Digital Rating Alerts

    Ratings alerts can help you monitor your App Store Ratings by setting a minimum threshold for ratings and sending you an alert email if your rating drops below this threshold.
  6. Decoupling Love & Rating Dialogs

    Decoupling the Love and Ratings Dialogs on iOS and Android allows you stretch your ratings opportunities and track customers sentiment over time.
  7. Alchemer Digital Group Messages

    Group Messages enable you to group the people you're having conversations with, and then to proactively reach out send them messages via Message Center.
  8. Alchemer Digital Ratings Prompts

    Alchemer Digital's Ratings Prompt enables you to engage with your customers, solicit constructive feedback, and drive great ratings and reviews in the app stores
  9. How to Use Targeting

    Targeting helps you interact intelligently with customers. Get started with targeting through Alchemer's best practices.
  10. How to Use Random Sampling

    Random Sampling allows you to specify and target an interaction to only a sample percentage of eligible customers.