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If you are using a Textbox and/or Essay / Long Answer question to collect open-ended responses in your survey, you can now leverage Sentiment Analysis in your Standard Report.
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Pull data from Salesforce contact records into Alchemer or push survey data from Alchemer into Salesforce contact records.
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We get this question quite a bit in support and while there is not a built-in option, it's pretty easy to set this up! 1. Start by uploading the images you would like to use in your question to your File Library. These images should be rela...
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Random Sampling allows you to specify and target an interaction to only a sample percentage of eligible customers.
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The simplest method used by 99% of Alchemer users is to upload the document to our File Library and then provide a link to the file within the survey.
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Typically, weighting is a post-data collection task that allows you to adjust your results so that they better reflect what is known about a population.
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Use Prompts to notify customers about new features, provide updates regarding your app and physical store locations, or prompt customers to participate in surveys!
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Alchemer Mobile Surveys enable you to collect structured feedback, in-app, from your customers.
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The Alchemer Gladly Integration is available as an add-on. If you are interested in purchasing the Gladly Integration, please contact us for additional information. At a high-level, Alchemer's integration with Gladly allows you to easily:...
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Under the Campaign Designer step of your Email Campaign, below your initial invite, you will have an option to add a reminder or a thank you message.