Updated Articles

  1. How to Use Response Targeting

    Interaction Response Targeting allows you to target any new interactions to only display to customers that responded a specific way on a past Survey and/or Prompt.
  2. Allowlisting Alchemer IP Addresses and Domains

    Sometimes you may run into deliverability issues and may need to whitelist Alchemer domains or IP addresses to help resolve this issue.
  3. SugarCRM Integration for Alchemer Workflow

    With the Alchemer SugarCRM integration, you can easily: Push workflow data from Alchemer into SugarCRM records, Update SugarCRM fields automatically based on Alchemer survey responses or triggers, and Retrieve data from SugarCRM to personalize or segment workflows in Alchemer.
  4. Alchemer Connect Bloomreach Initiator

    The Alchemer Connect Bloomreach Initiator lets you start a Workflow in Alchemer based on customer activity captured in a Bloomreach scenario.
  5. Excel Integration for Alchemer Workflow

    Push or pull data from Excel into or out of Alchemer Workflow.
  6. Alchemer Digital Translations

    This article explains how to leverage Alchemer Digital Translations to communicate with them in the most effective way.
  7. How to Use Random Sampling

    Random Sampling allows you to specify and target an interaction to only a sample percentage of eligible customers.
  8. How to Use Targeting

    Targeting helps you interact intelligently with customers. Get started with targeting through Alchemer's best practices.
  9. How to Use Events

    Trigger the right Interactions, at the right place and time, by leveraging Alchemer Digital Events.
  10. Alchemer Mobile Surveys

    Engage customers with Alchemer Mobile Surveys, targeting specific groups for real-time, structured feedback on iOS and Android.