Updated Articles

  1. Set Up Duplicate Protection

    If you would like to prevent duplicate responses to your survey, you can select either Cookie-Based or IP-Based duplicate protection. Before you choose an option it's best to review how each of th...
  2. Set Up DKIM & SPF Records

    Configuring your domain with DKIM & SPF Records enables the use of a custom From Email address in Alchemer Email Actions and Email Campaigns.
  3. Bloomreach Integration for Alchemer Survey

    Alchemer’s integration with Bloomreach allows you to seamlessly connect customer feedback with your marketing and commerce data.
  4. How to Use Events

    Trigger the right Interactions, at the right place and time, by leveraging Alchemer Digital Events.
  5. How to Use Response Targeting

    Interaction Response Targeting allows you to target any new interactions to only display to customers that responded a specific way on a past Survey and/or Prompt.
  6. Allowlisting Alchemer IP Addresses and Domains

    Sometimes you may run into deliverability issues and may need to whitelist Alchemer domains or IP addresses to help resolve this issue.
  7. SugarCRM Integration for Alchemer Workflow

    With the Alchemer SugarCRM integration, you can easily: Push workflow data from Alchemer into SugarCRM records, Update SugarCRM fields automatically based on Alchemer survey responses or triggers, and Retrieve data from SugarCRM to personalize or segment workflows in Alchemer.
  8. Alchemer Connect Bloomreach Initiator

    The Alchemer Connect Bloomreach Initiator lets you start a Workflow in Alchemer based on customer activity captured in a Bloomreach scenario.
  9. Excel Integration for Alchemer Workflow

    Push or pull data from Excel into or out of Alchemer Workflow.
  10. Alchemer Digital Translations

    This article explains how to leverage Alchemer Digital Translations to communicate with them in the most effective way.