Updated Articles

  1. Android 6+ Release Notes for Alchemer Mobile

    View the latest release notes for the new Alchemer Mobile 6.0 SDK for Android.
  2. Alchemer Digital Surveys

    Engage customers with Alchemer Mobile Surveys, targeting specific groups for real-time, structured feedback on iOS and Android.
  3. Alchemer Digital Prompts

    Use Prompts to notify customers about new features, provide updates regarding your app and physical store locations, or prompt customers to participate in surveys!
  4. Alchemer Digital Multi-Target Interactions

    Managing Surveys and Prompts with Multi-Target Interactions The Multi-Target Interactions feature helps you efficiently create, manage, and track surveys and prompts across multiple apps, all from one place. Whether you're targeting iOS, Andr...
  5. Legacy (Prior to December 2025) Multi-Factor Authentication

    When you enable multi-factor authentication, in addition to providing their email address and password upon login, users will authenticate via a compatible Google Authenticator App.
  6. Enabling and Configuring Multi-factor Authentication (MFA)

    Multi-Factor Authentication (MFA) provides an added layer of security for your Alchemer account. Once enabled, users will need to verify their identity using a second authentication method—either an authenticator app or SMS—during login.
  7. Alchemer Survey Snowflake Integration

    The Alchemer Snowflake Integration is available to our business platform customers. If you are interested in the Snowflake Integration, please contact us for additional information. If you are using key-pair authentication, please refer ...
  8. Key-pair Authentication For Alchemer Survey Snowflake Integration

    Connect Alchemer to Snowflake with Key Pair Authentication Alchemer now offers secure Snowflake integrations using key pair authentication , allowing you to connect feedback to your data warehouse more securely and reliably. Whether you're push...
  9. Create HIPAA and FERPA Compliant Surveys

    Create HIPAA and FERPA compliant surveys by following these security guidelines: enable MFA, signed BAA, enable Project Data Encryption, and secure SSL links.
  10. Account & Login- FAQ and Troubleshooting

    Get answers to all your account and login questions and issues in this list of FAQs. Find information about trial accounts, the free plan, password resets, and other common account related questions.