Updated Articles

  1. Editing Listing Details about a Competitor

    Use LocationHQ to edit details about a competitor. To edit details about a competitor, follow these steps: Login to your Chatmeter account in LocationHQ. Go to Locations > Locations to display the Locations page. On the  Locations pa...
  2. Deleting a Competitor and Adding a New One

    Chatmeter uses five competitors for its measurements. If you already have five and want to add a new one, you’ll need to delete one of the existing competitors first. To delete a competitor and add a new one, follow these steps: Login to your...
  3. Missing Listings

    Learn how to identify and resolve missing listings. If your listings don’t appear on providers’ sites, you’re leaving potential customers behind. Using the Locations > Missing Listings, you can see the providers that don’t include your business l...
  4. Listings Optimizations

    Article Content Learn how to find inconsistencies and incomplete information and correct them to improve your listings. Inaccuracies in data may occur for any number of reasons, from different address variations used by different listing ...
  5. Listings Summary

    Article Content The default version of the Listings Summary Report (Locations > Listings Summary) is a snapshot of all listings for your monitored locations. For each provider, the default summary report lists numbers of your business’s l...
  6. Listings Accuracy

    Article Content The Listings Accuracy page has graphs that report details about listings. Included are: Listing Accuracy —Statistics over time for listing accuracy, which includes accuracy of Name, Address, and Phone number for the loc...
  7. Facebook Access for Managing Listings

    Article Content You or Chatmeter can initiate the transfer of new or updated location information for your Facebook pages. For Chatmeter to do this, you must have verified (claimed) the pages and we need account credentials.  In this arti...
  8. Managing Competitor Details Overview

    Article Content When you use Chatmeter to understand how your business locations’ reputations are faring, you see comparisons to local competitors, such as in the aggregate metrics on the Reputation > Summary page in Overall Details and Pro...
  9. Provider-specific Information for Adding or Updating Listings

    Article Content When you add a new location to Chatmeter, listings begin to generate automatically for many providers such as Apple and Yelp. For some, including Facebook and Google, the addition of new listings is manual and isn’t done aut...
  10. Using UTM/Tracking Website URL and Call Tracking Numbers

    Article Content Google, Facebook, and Bing give you the ability to embed UTM tracking website URLs and call tracking numbers, used in gathering tracking data on visitors to your listings for use in analytics.  To use call tracking numbers...