Updated Articles

  1. Style Your Report

    Do you need for your survey's report to correspond with your brand or perhaps your client's brand? You're in the right place; this tutorial covers the style options available in the Standard Report.
  2. Alchemer Survey integration in Workflows

    The Alchemer Survey integration for Survey allows you to access the Alchemer contact list to get, create, update or upsert contacts.
  3. Migrating From Qualtrics to Alchemer

    This article walks through how the migration process works, what to prepare, and when to engage Alchemer Professional Services for support.
  4. Alchemer Survey integration in Surveys

    The Alchemer Survey integration for Survey allows you to access the Alchemer contact list to get, create, update or upsert contacts.
  5. Alchemer Survey integration Authentication

    How to authenticate with the Alchemer Survey integration for Survey & Workflow.
  6. Setting Up Holiday or Special Hours

    If you need to publish a one-time set of new hours (for holidays or another event that won’t occur on predictable days after this one time), you can use the Location Details page. You can do this for one or many locations at once. Watch the vid...
  7. Yelp Access for Managing Listings

    Article Content You or Alchemer can initiate the transfer of new or updated location information for your Yelp listings. For Alchemer to do this, you must have a Yelp business account and have added the account to Alchemer. If you have prov...
  8. Listings Summary

    Article Content The default version of the Listings Summary Report (Locations > Listings Summary) is a snapshot of all listings for your monitored locations. For each provider, the default summary report lists numbers of your business’s l...
  9. Facebook Access for Managing Listings

    Article Content You or Alchemer can initiate the transfer of new or updated location information for your Facebook pages. For Alchemer to do this, you must have verified (claimed) the pages and we need account credentials.  In this articl...
  10. Deleting a Competitor and Adding a New One

    Alchemer uses five competitors for its measurements. If you already have five and want to add a new one, you’ll need to delete one of the existing competitors first. To delete a competitor and add a new one, follow these steps: Login to your ...