Popular Articles

  1. Report on a Net Promoter Score® with a Five Point Scale

    Some businesses use the Net Promoter Score (NPS) question with a scale ranging from 0-10. Other businesses prefer to use a Net Promoter Score with a five-point scale.
  2. Add a Comment Field to Questions

    Use Comments to add an open-text comment field questions in your survey. Comments can be added to many question types in Alchemer.
  3. Dropdown Menu Question Type

    Dropdown Menus are single-select questions with answer options displayed in a dropdown list. We also have the ability to create a multi-select Dropdown Menu. Use Dropdown Menus to ask your respond...
  4. Change the Color of Validation Error Messages

    The validation error messages are designed to complement the survey theme you are using. You can update the color of these error messages with the use of CSS.
  5. Set Up Your Own Panel Integration

    Alchemer is happy to help you with purchasing panel responses, but if you prefer to go it alone, you can use almost any panel company to purchase survey responses. Panel companies match their pool
  6. Simple Piping: Display Previous Answers in Your Survey

    Using simple piping, a.k.a merge codes, you can display a single answer from a previous question on a later page. This is typically used in the question title or in a text/instruction element.
  7. Advanced Merge Code Customizations

    In this tutorial, we will discuss some advanced customizations for merge codes including formatting and transforming data in merge codes and replacing strings within merge codes.
  8. Rating (Likert Scale) Question Type

    A Rating question is a single-select scale question, often referred to as a Likert Scale. Use Rating questions to collect respondents' opinions using answer choices that range from one extreme to...
  9. Account & Login- FAQ and Troubleshooting

    Get answers to all your account and login questions and issues in this list of FAQs. Find information about trial accounts, the free plan, password resets, and other common account related questions.
  10. Randomize Pages

    Survey researchers use randomization as a tool to combat survey bias. Randomizing the order of questions, pages, and/or answer options in your survey prevents bias introduced by order and/or surve...