New Articles

  1. Alchemer Release Notes: February 3rd, 2021

    Below is this week's log of fixes and improvements: Improvements [ P erformance ] – Replaced "Never Mind" to "Cancel" on Text & Translations under the Tools tab of the survey builder. Fixes [ P ...
  2. Autofill tool

    Goal Autofill answers on a survey page to speed up your survey testing. Effort:     ✔ ✔ ✔ Solution Create a bookmark in Chrome that runs Javascript to intelligently fill in a survey page. To add the Autofill tool: (1) I...
  3. Alchemer Release Notes: January 21st, 2021

    Below is this week's log of fixes and improvements: Improvements [Performance] –  Added logging for exceptions that occur during the question library sync process. Fixes [Upgrade] – Updated offline mode so it...
  4. Alchemer Release Notes: January 7th, 2021

    Below is this week's log of fixes and improvements: Improvements [ Performance ]  – Updated SMS statuses to be consistent between export and delivery statistics. [ Performance ] –  Grid questions/Custom tables ...
  5. Troubleshooting Survey Translations

    Are you seeing blank question titles and/or answer options when testing your translated survey? This is almost always what happens when Alchemer displays a language version of the survey that you have not fully translated.  The scenario in...
  6. Use Webhook Action to Prepopulate Questions

    Goal Pre-populate Hidden Value Actions from a Webhook Action where the call returns JSON.  While the Webhook Action has the option to "Use it to pre-populate the following questions" it doesn't recognize JSON, a popular f...
  7. Timed Quiz or Test

    Goal Present a survey with a timed section that must be completed within a specific amount of hours/minutes after the respondent starts the timed section. Effort:     ✔ ✔ ✔ Solution This is a more flexible alternative ...
  8. Share Status of Quotas from a Survey

    Goal Share the status of a survey's quotas with other members of an organization or team. Effort:     ✔ ✔ ✔ Solution This solution requires users create a new survey to display the quota counts of the primary surve...
  9. Validate one number is less than another

    Goal Ensure a value is less than (or equal to) another value, for example: ⇩ ⇩ ⇩ Solution      Step 1:      Add two Textbox questions on the same page or different pages with validation to require ...
  10. Alchemer Release Notes: December 10th, 2020

    Below is this week's log of fixes and improvements: Improvements [Upgrade]  – Allow accounts to restrict folder visibility to certain teams, introduce a new notifications system, and notify users of folder changes through the n...