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Here is the process for customizing your profile picture that displays in the Alchemer dashboard. To customize your Alchemer profile picture you must have a Gravatar account. Your email address for both the Alchemer and Gravatar accounts m...
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Created On: 03/21/2023
in Release Notes Alchemer Survey Improvements [Update] – When configuring a Slack action, if you leave "Bot Name" empty, a default Bot Name of "Alchemer" will now be used used in the sent message and shown in the survey builder an...
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Created On: 03/10/2023
in Release Notes Alchemer Survey & Alchemer Workflow Improvements [Update] – SMS phone numbers are now automatically verified to be SMS-eligible just before SMS messages are sent. SMS messages are not sent to phone numbers that do not pass ...
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Published On: 02/23/2023
in Release Notes Alchemer Survey Improvements [Update] – NPS chart elements updated to be visually consistent across the Alchemer platform. Alchemer Workflow Improvements [Update] – In an individual run log, survey steps will now show an ...
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Created On: 01/19/2023
in Release Notes Improvements [Update ] – Branding on the Products page title has been updated to display Alchemer Survey Fixes [Fix] - Fixed an issue on the user management page that prevented the ac...
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Created On: 12/05/2022
in Release Notes Improvements [Update ] – Further visual enhancements have been made to reports to modernize the look and feel of reports including A stroke centered (white border around chart sections) has been added to pie, ...
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Created On: 10/27/2022
in Release Notes Improvements [Update ] – To ensure compliance with SMS Campaign regulations and increase deliverability and reliability of SMS sends, we have updated our SMS Campaign product. 1. You will now be asked to read and ackno...
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Created On: 10/10/2022
in Release Notes Please be advised that the current Alchemer SAML certificate expires on September 18th, 2023. The new certificate is now effective and has been added to the published SAML metadata. Note that the certificate rollover only affects your single sign-o...
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This feature is available to enterprise customers. If you are interested, please contact us for more information! Using the Alchemer API, you can build surveys, manage audiences, share surveys, get responses, and more! Visit our Developer Res...
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SMS campaigns may be subject to various legal compliance requirements depending on the nature of your SMS campaign, the location from where you are sending your text messages, and the location of your recipients. You should consult with your legal c...