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On the Alchemer Mobile dashboard, you can glance at ratings from App Store and Google Play to see if your customers like your application, as the individual rating your app receives contributes to its overall store rating.
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The Alchemer Mobile UserVoice Integration automatically opens tickets in UserVoice and keeps them in sync when your customers provide feedback in app.
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Active Users and Customer Retention are cards found on your Summary dashboard designed to provide an understanding of your unique visitors as well as what portion of your unique app consumers are repeat visitors on a month-by-month basis.
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Alchemer Workflow Exports allow you to combine data sets and view how a single person responded across all surveys in a workflow.
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When developing SMS Campaigns it is important to monitor your SMS Send quotas. Learn more about Send Limits and how to monitor your quotas.
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Created On: 05/24/2023
in Release Notes Release notes for the 6/22 Alchemer Survey, Workflow, and Mobile release.
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Sometimes Alchemer Workflow users require multiple respondents to participate in the workflow in a linear way (or a series of responses from the same respondent). This is common for approval workflows. When a workflow user sends a survey invitatio...
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These steps are meant to give us a baseline of information from which we can help troubleshoot Alchemer Web.
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This document will help you verify that your Alchemer for Web Events and Interactions have been properly configured within your website.
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A few short FAQs about the Alchemer Web integration and use.