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Below we will introduce some popular tools experienced Alchemer users use to create amazing surveys that wow their customers and colleagues alike.
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You may want to include your survey respondents' login credentials in the body of the email message that they will be receiving.
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Populating one survey with data from another is a fairly common need when running surveys over time. Say, for example, you ran a survey last year and this year you want to run that same survey with some additional questions. For respondents who co...
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Pre-populating surveys with data you already have is a fairly common need among survey administrators. In this tutorial we will cover how to pre-populate a survey using an Login Action.
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Customers often ask, "How do I prevent someone from forwarding my survey link?" While, there's not a way to prevent forwarding, there are several methods for controlling who can respond to your survey. Login/Password The Login/Password action allo...
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Diary surveys are a common survey design. In diary surveys respondents take the survey at regular intervals – daily, weekly, monthly, etc. – to record behaviors like sleep, food consumption, pur
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The primary share link to your survey can be sent out anywhere anytime. Check out our Share Your Survey Via Link Tutorial to learn more! The primary share link does not track respondent contact information by default. When using the primary share...
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Wondering what respondents see when they receive an email from your Alchemer account? In Email Campaign messages, the from address will look like so: [From Name]* *This pulls from the From Address field in the email campaign. In Send Emai...
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Alchemer offers a handful of features to allow survey respondents to save their progress in a survey. These are particularly helpful for longer surveys that may not be completed in one sitting.
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In Email and SMS Campaigns, the save & continue functionality is controlled under Advanced Settings > Link Settings. There are three available options.
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If you are using an Email Campaign to distribute your survey and you wish to send an email notification to each respondent it can be a little tricky to figure out how. In this tutorial, we'll cover h
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Did you send yourself an email campaign test email addressed to John Smith? Are you wondering who John Smith is?
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If you are using an Email Campaign to distribute your survey, data you upload along with your contacts will be stored and available to set up logic in your surveys.
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There are currently two methods for tracking how many people abandon (load the first page but do not proceed) your survey.
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Within our email campaigns, global contact fields will update our contact management system globally. This means if you are using the same list of contacts in multiple campaigns or surveys the change
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Wondering what respondents see when they receive and email from your Alchemer account? In email campaign messages the from address will look like so. [From Name]*
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Are you concerned that the cookie-based duplicate protection on your survey is not working? Worried that the IP-based duplicate protection is too strict? Each of these concerns come up quite a bit with our support team. So, let's review how each o...
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When uploading your contact list information to an email campaign, it's important to know the character limits for each field.
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An unsubscribed contact will not receive further invites from any campaigns or surveys in your account. This is true regardless of how the contact was added to a given campaign.
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Whether you use Email Lists to manage contacts within your email campaigns or add contacts directly to your Email Campaigns, you have access to a Contact History for each contact.