Popular Articles

  1. Standard Report- FAQ and Troubleshooting

    Explore common questions and troubleshooting tips concerning Alchemer's Standard Report.
  2. Google Tag Manager: Track Respondent Behavior in Your Survey

    If you are looking to various traffic metric to your survey the easiest way to do so is to use Alchemer's built-in tool to implement Google Analytics in your surveys. If, however, you are using...
  3. Understanding User Agent

    Alchemer collects a User Agent string for every survey response (except anonymous surveys). This string contains information about the browser, operating system, and device of the respondent.
  4. Use Images in the Drag & Drop Ranking Question

    We get this question quite a bit in support and while there is not a built-in option, it's pretty easy to set this up! 1. Start by uploading the images you would like to use in your question to your File Library. These images should be relative...
  5. Basic Math

    You can perform basic math using either Javascript or Lua script in Alchemer.    Javascript Alternative    A Javascript Action allows users to perform basic math and easily save the results to a Textbox question or Hidden Value Act...
  6. Understanding Time Started and Date Submitted in your responses

    If you're looking at your responses and the time-stamp for looks incorrect, you probably just need to adjust your account time zone.
  7. Mark a Survey Response as Complete

    A survey response in Alchemer is marked as completed when the respondent reaches the Thank You page (or another Terminal Page). All other responses will be marked as partial.
  8. How to Export Survey Response Data From Alchemer Workflow

    Alchemer Workflow Exports allow you to combine data sets and view how a single person responded across all surveys in a workflow.
  9. How Does Each Question Report?

    Alchemer has 43 different question types Depending on the question you decide to use to collect data in your survey, you will get a different default reporting element within the Standard Report.
  10. Include/Exclude Partial Responses in a Report or Export

    Using the filtering tools available in any Alchemer report, you can include or exclude responses by response status. Use these tools to include Partial responses or exclude Disqualified respondent.