Popular Articles

  1. Build a Custom Theme

    Custom themes allow you to customize the look and feel of a survey and save it in your Survey Themes library to use in later surveys. Custom themes are available to select as your theme on the Style tab of any survey. Simply click the Theme  thum...
  2. Android Integration Guide

    A complete guide to integrating Alchemer Digital Android 6.0+ SDKs into your Apps.
  3. Create Privacy/Data Use Policy

    Thanks to our advanced privacy notice and opt-in consent process, our platform enables survey respondents to clearly understand how their data will be used.
  4. Build Logic Based on Respondent Sentiment

    Alchemer uses a Natural Language Toolkit (NLTK) Sentiment Analysis Package to process and analyze your respondents' text responses for sentiment, in realtime!
  5. Edit All Reporting Values

    Alchemer's Reporting Values give you control over your data output (in reports and exports) and expand your data analysis options. Use the Reporting Values Editor to make bulk changes!
  6. Permanently Delete Responses

    Permanently Deleting individual responses is a multi-step process. All of a survey's responses can be viewed via Results > Individual Responses. It is important to note the differences between Deleti
  7. Alchemer Digital Prompts

    Use Prompts to notify customers about new features, provide updates regarding your app and physical store locations, or prompt customers to participate in surveys!
  8. Collect Follow-Up Comments When Rating is Negative

    The Comments feature is great for collecting open-text feedback for a given question however, Comments cannot be triggered by logic. If you are looking to collect open-text feedback only when the respondent's rating is negative you'll need to use ...
  9. Customize a PDF

    There are several PDFs available throughout Alchemer. Below we'll cover your options for customizing these various PDFs.
  10. Date Filtering

    The date filter is available right at the top of the Standard Report. Click the 'All Time'dropdown menu located just below the report title and use the calendar picker to adjust the date(s).