-
Messaging suggestions, example survey questions, best practices, and ideas of how you can leverage Alchemer Digital to talk directly to customers during COVID-19.
-
Alchemer best practices for using Digital surveys.
-
Alchemer Digital's guide to NPS+, our product that helps customers contextualize their NPS scores and understand customer sentiment.
-
This article familiarizes you with Alchemer Digital Message Center, and shares our tips and best practices for success.
-
This article explains how to use Alchemer Digital Prompts to engage with your customers, and shares our tips for best results.
-
This article explains the importance of Alchemer Digital Ratings Prompts, shows how they work, and offers best practices for how to use them.
-
A video walkthrough of how to use Alchemer Digital Interactions, including Events and all of the ways you can talk to and hear from your customers.
-
Ratings alerts can help you monitor your App Store Ratings by setting a minimum threshold for ratings and sending you an alert email if your rating drops below this threshold.
-
Decoupling the Love and Ratings Dialogs on iOS and Android allows you stretch your ratings opportunities and track customers sentiment over time.
-
Group Messages enable you to group the people you're having conversations with, and then to proactively reach out send them messages via Message Center.