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This article present some example use cases for Response Targeting, a feature which allows you to target any new interactions to only display to customers that responded a specific way on a past Surve
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Messaging suggestions, example survey questions, best practices, and ideas of how you can leverage Alchemer Digital to talk directly to customers during COVID-19.
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Alchemer best practices for using Digital surveys.
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Alchemer Digital's guide to NPS+, our product that helps customers contextualize their NPS scores and understand customer sentiment.
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This article familiarizes you with Alchemer Digital Message Center, and shares our tips and best practices for success.
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This article explains how to use Alchemer Digital Prompts to engage with your customers, and shares our tips for best results.
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This article explains the importance of Alchemer Digital Ratings Prompts, shows how they work, and offers best practices for how to use them.
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A video walkthrough of how to use Alchemer Digital Interactions, including Events and all of the ways you can talk to and hear from your customers.
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Ratings alerts can help you monitor your App Store Ratings by setting a minimum threshold for ratings and sending you an alert email if your rating drops below this threshold.
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Decoupling the Love and Ratings Dialogs on iOS and Android allows you stretch your ratings opportunities and track customers sentiment over time.