New Articles

  1. Managing Apple Maps Listings through Apple Business Connect

    Chatmeter can manage your listings on Apple Maps through the Apple API using the Apple Business Connect portal. As an Apple partner, the listing additions and updates that Chatmeter sends for your business through Apple Business Connect are addre...
  2. Duplicate Listings

    Watch the video When Chatmeter detects more than one listing for a location, it selects the best match for your location as the primary listing. You can also enter a URL manually as a primary listing. Chatmeter labels additional listings as d...
  3. Scheduling Updates to Working Hours

    If your business hours change on a regular basis (monthly, seasonally, or some other predictable  way), you can schedule your regular hours to change automatically. You can do this for one or many locations at once.  Watch the video   See...
  4. Chatmeter and Your Google Business Profile

    Chatmeter initiates the transfer of new or updated location information for your Google listings. This requires that you have set a Google Business Profile, verified your ownership, and that we have owner access to the group on your Google Busine...
  5. Alchemer Workflow Excel Initiator

    The Excel Integration for Alchemer Workflow is available for our business platform customers. If you are interested in purchasing, please contact us for more information . How it works The Excel Initiator starts a new workflow for each ...
  6. Define or Edit a Custom Sort Order for a Chart

    Alchemer Dashboard is currently waitlist only. Visit this page to learn more about Dashboard or join the waitlist! You can define a custom sort order for a Chart to sort columns in a specific order based on your business needs. To define a cus...
  7. Alchemer Survey Databricks Structured Response Integration

    The Alchemer + Databricks integration lets you seamlessly push structured survey data into Databricks—making it easy to use feedback as part of your data lake or analytics environment.
  8. *New* Standardize Your Data With Question Labels

    To make it easier to organize and report on data across surveys, Alchemer offers Question Labels, an improved version of our Question Alias feature. This enhancement includes a redesigned label field, new label management tool, and broader usability across teams.
  9. Manage SSO Connections

    Alchemer's streamlined way for customers to manage their Single Sign-On (SSO) configurations. This enhanced experience gives admins full control over SSO setup, testing, activation, and user management without needing to contact support. 
  10. Alchemer Release Notes: October 2025

    We’re excited to share the latest product updates available in Alchemer Survey, Alchemer Workflow, and Alchemer Digital.