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Overview
The Dynamics 365 integration lets your team review customer feedback, sales opportunities, and accounts alongside live CRM records, so decisions are backed by both commercial and product context.
Alchemer Voice connects directly...
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Overview
Connecting Gong to Alchemer Voice lets you automatically ingest and analyze your customer and prospect calls, so you can capture high-quality insights from every recorded conversation.
Alchemer Voice extracts key snippets from G...
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Connect Alchemer Voice to Atlassian Jira to automatically match your customer insights to your Jira ideas, and, if you choose, to surface Alchemer Voice statistics directly on your Jira issues. Once the connection is in place, Alchemer Voice disco...
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The Aircall integration for Alchemer Voice automatically imports the calls you record and transcribe with Aircall AI Assist into your Alchemer Voice workspace. Once your calls are in Alchemer Voice, the platform generates insights from them and li...
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The Monitor tool in Alchemer Voice lets you track how themes, topics, and keyword mentions move over time. Instead of relying on a single snapshot, you can watch a trend develop, compare it against others, and surface the shifts that matter to you...
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Alchemer Voice keeps you informed about your conversations by sending alerts when a conversation finishes processing. This article explains the notifications you receive by default, how to tailor them to your needs, what each message contains, and...
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The Analyst Tool brings generative question-and-answer analysis to Alchemer Voice. Point it at a set of conversations, insights, or topics, give it a prompt, and it returns an AI-generated answer that you can read, copy, or share. Each finding lin...
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Insights are short snippets of text that Alchemer Voice pulls from your recorded meetings, phone calls, and support tickets. Each insight is a micro-summary that captures a concept, a need, or a request voiced by someone in your audience.
App...
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The Dashboard is the home screen of Alchemer Voice. It surfaces the most important activity in your account at a glance, combining the Trending topics and Insights widgets in a single view so you can check the health of your conversation data with...
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Workflows let you automate repetitive tasks in Alchemer Voice so they run on their own instead of being handled by hand. Common uses include generating summaries, applying labels, producing reports, and sending custom notifications.
Triggers ...