New Articles

  1. Standard Report FAQs and Troubleshooting

    Explore common questions and troubleshooting tips concerning Alchemer's Standard Report.
  2. Individual Responses FAQs and Troubleshooting

    Find answers to common questions and explore troubleshooting tips concerning your survey's Individual Responses tab.
  3. Share & Collect - FAQs and Troubleshooting Tips

    Alchemer offers a number of options for sharing your surveys with your audience. Share a generic link, email a list of respondents, or embed your survey on your website.
  4. Alchemer Application Status Page

    Alchemer maintains a page that will alert you to any non-operational parts of the application as well as any downgraded performance we are experiencing. Visit
  5. Survey Taking FAQs and Troubleshooting Tips

    Survey taking, that is, the experience of responding to Alchemer surveys is generally a pretty straightforward process. From time to time questions and issues arise. Get answers to all your survey-taking questions and issues in this FAQ.   Tr...
  6. Style FAQs and Troubleshooting Tips

    Our styling options are pretty powerful and, fortunately, pretty easy to use. From time to time questions and issues arise. Get answers to all your styling questions and issues in this list of FAQ
  7. Survey Logic FAQs and Troubleshooting Tips

    Alchemer logic features allow you to customize your survey for each respondent by dynamically showing survey content based on things like answers to previous questions within the survey, email campaign contact information, or URL variables.  ...
  8. Email Campaign FAQs and Troubleshooting Tips

    Email Campaigns are one of our most popular features. It is also one of our most complex features. Below are some of the most frequently asked Email Campaigns questions.   Just getting started with email campaigns? Check out our Email Campaig...
  9. Piping/Repeating FAQs and Troubleshooting Tips

    Piping allows you to use information collected in your survey at a later point in that survey. Piping lets you efficiently tailor the survey experience to the specific respondent taking the survey.
  10. Privacy Shield FAQs

    What is EU - US Privacy Shield?On October 6, 2015, the European Court of Justice issued a judgement declaring as invalid the European Commission’s Decision 2000/520/EC of 26 July 2000 on the ade...