New Articles

  1. Use Case: Improve Customer Onboarding Process

    Learn how Alchemer can better engage new customers and improve customer onboarding programs with feedback. Think About It How do you define onboarding success? Is your Onboarding Team defining successful or unsuccessful onboarding? Is your appro...
  2. Use Case: Better Understand Customer Churn

    Learn how Alchemer can help you better understand churn through the voice of the customer, and take targeted actions to retain at-risk accounts. Think About It When a customer churns, do you know why you lost their business? As a sales leader, d...
  3. Use Case: Understand Why You Win or Lose Deals

    Learn how Alchemer can help you win more deals by using feedback to drive effective product positioning, enablement, and messaging. Think About It When you lose a deal, do you understand exactly why you were unsuccessful? What about when you win ...
  4. Alchemer Survey Shopify Integration

    Pull data from Shopify Customer Records into Alchemer or push survey data from Alchemer into Shopify.
  5. Alchemer Release Notes: January 16, 2024

    Release notes for the January 16th Alchemer Survey and Workflow product release.
  6. Use Case: Employee Exit Feedback

    Learn how Alchemer can help boost employee retention and satisfaction by gaining valuable insights from departing employees.
  7. Use Case: 30/60/90 Feedback Program

    Learn how Alchemer can help transform your employee onboarding program and reduce employee turnover using feedback.
  8. Use Case: Employee Engagement and Satisfaction

    Learn how Alchemer can help boost employee satisfaction through streamlined feedback collection and analysis.
  9. Using Merge Codes with Alchemer Workflow Integrations

    Once configured, many external systems can pass custom or pre-set fields over to Alchemer Workflow. You can use these fields in merge codes, logic, and other Workflow features.
  10. Alchemer Digital Slack Integration Guide

    This document describes how to set up the Alchemer Digital Slack Integration.