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Created on: 08/17/2021
in Release Notes Release note regarding most recent updates within the Alchemer platform.
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Created on: 07/02/2021
in Release Notes Below is this week's log of fixes and improvements: Improvements [Upgrade ] – SMS campaigns automatically include default compliance messaging for recipients in order to be compliant with the US Telephone Consumer Protecti...
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Created on: 06/28/2021
in Release Notes Below is this week's log of fixes and improvements: Improvements [Performance ] – Account Admins will be shown a validation message prior to deleting a Salesforce integration. [Performance ] – ...
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Created on: 06/24/2021
in Release Notes Below is this week's log of fixes and improvements: Improvements [Upgrade ] – In app help notification for Alchemer customers using SMS campaigns was added, so that customers know what compliance information is needed for ...
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Created on: 05/26/2021
in Release Notes Below is this week's log of fixes and improvements: Improvements [ Performance ] – Removed the 6-hour wait between SMS send operations. Users can now update and send an SMS campaign if all contacts from the ...
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Created on: 05/24/2021
in Leading Practices & FAQs Alchemer's refund and return policy are dependent on several factors based on the account type, term of the subscription, and additional features being utilized by the account. Below explores the specific information regarding Alchemer's Ref...
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Created on: 05/20/2021
in Release Notes Below is this week's log of fixes and improvements: Improvements [ Performance ] – Added ability to refire google spreadsheet actions. [ Performance ] – Google Sheets Integrations and Actions now dis...
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Sharing a Survey via Post to Social Media , as well as posting a share link to a social media platform has not changed. If one is an Alchemer user currently deploying Facebook ads , recently Facebook integrated a new procedure ...
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The Reporting license is available for Alchemer Account Managed accounts. Contact your Customer Success Manager to learn more. The Reporting License is not available for individual accounts in the Alchemer Platform. The Repor...
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Created on: 03/25/2021
Alchemer offers several training options to accelerate learning and engage users in the full functionality of the Alchemer platform. Below we will explore some of our offerings. Private Virtual Training Have your team meet us online for private tr...