Updated Articles

  1. Allowlisting Alchemer IP Addresses and Domains

    Sometimes you may run into deliverability issues and may need to whitelist Alchemer domains or IP addresses to help resolve this issue.
  2. Billing- FAQ and Troubleshooting

    The Billing section of Alchemer is accessible to Account Administrator users. How often will I get billed? Alchemer offers Annual Billing.
  3. Alchemer W-9 (W9)

    Taxes! Yay! Depending on your purchasing processes, you may need a copy of Alchemer’s W-9 form.  You can download a copy of Alchemer's W-9 by clicking the below link: 2025 W9 Alchemer Inc (1).pdf 2025 W9 Alchemer LLC (1).pdf ...
  4. Question Library

    Save yourself some time by adding your questions, groups of questions and pages to the Question Library to reuse in later surveys. Questions from the Question Library are shared between all users...
  5. Alchemer Release Notes: December 2025

    Alchemer Release Notes – December 2025 We’re excited to share the latest improvements across Alchemer Survey and Alchemer Workflow . These updates focus on better performance, more reliable exports, and smoother everyday workflows. Key: ✨ ...
  6. Alchemer Survey OpenAI Ask AI Follow Up Question Integration

    Take your surveys a step further with AI-generated follow-up questions that respond directly to how your participants answer. Alchemer’s OpenAI integration helps you personalize your surveys at scale—automatically creating thoughtful follow-up questions that dig deeper and capture richer insights.
  7. Alchemer Web Release Notes

    Release notes for Alchemer Web.
  8. Alchemer Mobile iOS SDK Release Notes

    Here you can view our latest release notes below for Alchemer Mobile's ApptentiveKit iOS SDK.
  9. Android 6+ Release Notes for Alchemer Mobile

    View the latest release notes for the new Alchemer Mobile 6.0 SDK for Android.
  10. Alchemer Digital Surveys

    Engage customers with Alchemer Mobile Surveys, targeting specific groups for real-time, structured feedback on iOS and Android.